To view the policy serial number in the console

1. In the console, click Clients.

2. Under Clients, select the relevant group.

   The policy serial number and policy date appear in the upper right corner of the program window.

   Note:

   The policy serial number and the policy date also appear at the bottom of the details list on the Details tab.

To view the policy serial number on the client computer

• On the client computer, in the client, click Help > Troubleshooting.

  On the Management tab, look at the policy serial number.

  The serial number should match the serial number on the console for the group that the client computer is in.

To update policies manually from the client computer

1. On the client computer, in the client user interface, click Help > Troubleshooting

2. In the Troubleshooting dialog box, in the left column, click Management.

3. On the Management panel, under Policy Profile, click Update.

To update policies manually from the console

1. In the console, click Clients.

2. Under Clients, right-click a group that is configured for Pull mode, and then click Run Command on Group.

   Client computers that are configured for Push mode receive policy updates immediately, so you do not need to update them manually.

3. Click Update Content.

4. Check the policy serial numbers on the console and on a client computer to see if the numbers match.