To exclude a file or folder from scans on Windows clients

1. On the Exceptions Policy page, click Exceptions.

2. Do one of the following actions:

   • Under Exceptions, click Add > Windows Exceptions > Folder

   • Under Exceptions, click Add > Windows Exceptions > File

3. In the Prefix variable drop-down box, select a common folder.

   Select [NONE] to enter the absolute path and file name.

   When you select a prefix, the exception can be used on different Windows operating systems.

4. In the File or Folder text box, type the name of the file or folder.

   If you select a prefix variable, the path should be relative to the prefix. If you select [NONE], type the full path name.

   Note:

   Paths must be denoted by using a backward slash.

5. For a folder exception, select the type of scan (Security Risk, SONAR, or All) next to Specify the type of scan that excludes this folder.

   Security Risk is the default.

6. Click OK.

To exclude a file or folder on Mac clients

1. On the Exceptions Policy page, click Exceptions.

2. Under Exceptions, click Add > Mac Exceptions > File or Folder.

3. Under Security Risk File or Folder Exception, in the Prefix variable drop-down box, select a common folder.

   Select [NONE] to enter the absolute path and file name.

4. In the Folder text box, type the name of the folder.

   If you select a prefix variable, the path should be relative to the prefix. If you select [NONE], type the full path name.

   Note:

   Folder paths must be denoted by using a forward slash.

5. Click OK.