Forcing scans to detect an application

Article:HOWTO55209  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL
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Forcing scans to detect an application

You can configure an exception to force Symantec Endpoint Protection to detect an application. You might configure this type of exception when scans currently do not detect a particular application.

After future scans run and detect the specified application, you can create an application exception. The detected application appears in the Application Exception dialog in the Exceptions policy. The detected application also appears in the relevant log, and you can create an exception from the log.

See Creating exceptions for Symantec Endpoint Protection

See Specifying how Symantec Endpoint Protection handles an application that scans detect or that users download.

See Creating exceptions from log events in Symantec Endpoint Protection Manager.

To configure an exception to force an application detection

  1. On the Exceptions Policy page, click Exceptions.

  2. Click Add > Windows Exceptions > Application to Monitor.

  3. In the dialog box, type the application name.

    For example, you might type the name of an executable file as follows:


  4. Click OK.

  5. If you are finished with the configuration for this policy, click OK.

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