Creating a Tamper Protection exception on Windows clients

Article:HOWTO80927  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO55213
Article Type
How To


Subject


Creating a Tamper Protection exception on Windows clients

You can create file exceptions for Tamper Protection. You might want to create a Tamper Protection exception if Tamper Protection interferes with a known safe application on your client computers. For example, Tamper Protection might block an assistive technology application, such as a screen reader.

You need to know the name of the file that is associated with the assistive technology application. Then you can create an exception to allow the application to run.

Note:

Tamper Protection does not support folder exceptions.

To create Tamper Protection exception on Windows clients

  1. On the Exceptions Policy page, click Exceptions.

  2. Click Add > Windows Exceptions > Tamper Protection Exception.

  3. In the Add Tamper Protection Exception dialog box, in the Prefix variable drop-down box, select a common folder.

    When you select a prefix, the exception can be used on different Windows operating systems.

    Select [NONE] if you want to enter the absolute path and file name.

  4. In the File text box, type the name of the file.

    If you selected a prefix, the path should be relative to the prefix. If you selected [NONE] for the prefix, type the full path name.

    You must specify a file name. Tamper Protection does not support folder exceptions. If you enter a folder name, Tamper Protection does not exclude all the files in a folder with that name. It only excludes a file with that specified name.

  5. Click OK.

See How to collect the Tamper Protection log from Symantec Endpoint Protection Manager in Symantec Endpoint Protection 12.1.

See Creating exceptions for Virus and Spyware scans


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Article URL http://www.symantec.com/docs/HOWTO55213


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