Configuring your clients to communicate with Shared Insight Cache

Article:HOWTO55321  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55321
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How To


Subject


Configuring your clients to communicate with Shared Insight Cache

The Symantec Endpoint Protection Shared Insight Cache eliminates the need to scan files in a virtualized environment that Symantec Endpoint Protection has determined are clean. Shared Insight Cache is a separate service that you install on a dedicated server or in a virtualized environment. After you install and configure Shared Insight Cache, you must configure your clients to communicate with Shared Insight Cache.

Note:

Only the clients that perform scheduled scans and manual scans can use Shared Insight Cache.

When a file is scanned and determined to be clean, the client submits information about the file to Shared Insight Cache. Shared Insight Cache adds this information to its cache. When a client subsequently attempts to access the same file, the client can query Shared Insight Cache to determine if the file is clean. If the file is clean, then Shared Insight Cache notifies the client that file is clean. The client can bypass virus scanning on that particular file. If the file is not clean, the client scans the file for viruses and submits those results to Shared Insight Cache.

By default, Shared Insight cache is setup with no authentication and no SSL. As such, the default setting for the password is null. In other words, the password is blank. If you set Shared Insight Cache to Basic authentication with SSL or Basic Authentication with no SSL, you must specify a username's password that can access Shared Insight Cache.

You can also change a user-defined authentication password if needed. But if you do, you must specify that authentication user name and password in Symantec Endpoint Protection Manager so clients can communicate with Shared Insight Cache.

For more information about Shared Insight Cache, see the Symantec Endpoint Protection Shared Insight Cache User Guide.

To configure your clients to communicate with Shared Insight Cache

  1. In the console, open a Virus and Spyware Protection policy and click Global Scan Options.

  2. On the Global Scan Options page, under Shared Insight Cache, check Enable Shared Insight Cache.

  3. Check Require SSL if you enabled SSL when you set up the Shared Insight Cache server.

    If you enable SSL, the client must be set up to communicate with Shared Insight Cache. To do so, you must add the Shared Insight Cache server certificate to the trusted certificates authorities store for the local computer. Otherwise, the client/Shared Insight Cache server communication fails.

    For more information about how to add a server certificate, see your Active Directory documentation.

  4. In the Hostname box, type the host name of Shared Insight Cache.

  5. In the Port box, type the port number of Shared Insight Cache.

  6. Optionally, if you configured authentication for Shared Insight Cache, in the Username box, type the user name.

  7. Optionally, if you configured authentication for Shared Insight Cache, click Change Password to change the default password (null) to the password that you created for authentication.

  8. In the New password box, type the new password.

    Leave this field empty if you do not want to use a password.

  9. In the Confirm password box, type your password again.

  10. Click OK.

See About the Symantec Endpoint Protection Shared Insight Cache tool


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