Increasing Symantec Endpoint Protection Manager disk space before upgrading to version 12.1

Article:HOWTO55365  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55365
Article Type
How To


Subject


Increasing Symantec Endpoint Protection Manager disk space before upgrading to version 12.1

The Symantec Endpoint Protection Manager version 12.1 requires a minimum of 5 GB of available disk space. Make sure that any legacy servers or new hardware meet the minimum hardware requirements.

Note:

Make a backup of the database before making configuration changes.

See Backing up the database and logs.

Table: Tasks to increase disk space on the management server lists ways you can make more disk space available for the upgrade.

Table: Tasks to increase disk space on the management server

Task

Description

Change the LiveUpdate settings to reduce space requirements.

  1. Go to Admin > Servers and right-click on Local Site. Select Edit Properties.

  2. On the LiveUpdate tab, uncheck Store client packages unzipped to provide better network performance for upgrades

  3. On the LiveUpdate tab, reduce the number of content revisions to keep. The optimum value is 30 revisions but a lower setting uses less disk space. For the upgrade, you can lower the setting to 10, and then after the upgrade, return the setting to 30.

Make sure unused virus definitions are deleted from the Symantec Endpoint Protection Manager database.

  1. Go to Admin > Servers and right-click on Local Site. Select Edit Properties

  2. On the Database tab, make sure that Delete unused virus definitions is checked.

Relocate or remove co-existing programs and files

  • If other programs are installed on the same computer with the Symantec Endpoint Protection Manager, consider relocating them to another server. Unused programs can be removed.

  • If the Symantec Endpoint Protection Manager shares the computer with other storage intensive applications, consider dedicating a computer to support only the Symantec Endpoint Protection Manager.

  • Remove temporary Symantec Endpoint Protection files.

    For a list of temporary files that you can remove, see the knowledge base article, Symantec Endpoint Protection Manager directories contain many .TMP folders consuming large amounts of disk space.

Note:

Defragment the hard drive after removing programs and files.

Use an external database

If the Symantec Endpoint Protection database resides on the same computer with the Symantec Endpoint Protection Manager, consider installing a Microsoft SQL database on another computer. Significant disk space is saved and in most cases, performance is improved.

See About choosing a database type.

Note:

Make sure that the client computers also have enough disk space before an upgrade. Check the system requirements and as needed, remove unnecessary programs and files, and then defragment the client computer hard drive.

See the knowledge base article: System Requirements for Symantec Endpoint Protection and Network Access Control 12.1


Legacy ID



v59246019_v59371754


Article URL http://www.symantec.com/docs/HOWTO55365


Terms of use for this information are found in Legal Notices