Logging on to the Symantec Endpoint Protection Manager console

Article:HOWTO55401  |  Created: 2011-06-29  |  Updated: 2014-11-04  |  Article URL http://www.symantec.com/docs/HOWTO55401
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How To


Logging on to the Symantec Endpoint Protection Manager console

You can log on to the Symantec Endpoint Protection Manager console after you install Symantec Endpoint Protection Manager. You can log on to the console in either of two ways:

  • Locally, from the computer on which the management server is installed.

  • Remotely, from any computer that meets the system requirements for a remote console and has network connectivity to the management server.

    You can log on to the remote Web console or the remote Java console.

To log on remotely, you need to know the IP address or the host name of the computer on which the management server is installed. You should also ensure that your Web browser Internet options let you view content from the server you log on to.

When you log on remotely, you can perform the same tasks as administrators who log on locally. What you can view and do from the console depends on the type of administrator you are. Most administrators in smaller organizations log on as a system administrator.

See About administrators.

You can also access the reporting functions from a stand-alone Web browser that is connected to your management server.

See Logging on to reporting from a stand-alone Web browser.

See Granting or denying access to remote Symantec Endpoint Protection Manager consoles.


If you installed the remote Java console with an earlier version of the product, you must reinstall it when you upgrade to a later version.

To log on to the console locally

  1. Go to Start > Programs > Symantec Endpoint Protection Manager > Symantec Endpoint Protection Manager.

  2. In the Symantec Endpoint Protection Manager logon dialog box, type the user name (admin by default) and the password that were configured during the installation.

  3. If the console has more than one domain, click Options > and type the domain name.

  4. Click Log on.

To log on to the console remotely

  1. Open Internet Explorer and type the following address in the address box:

    http://host name:9090

    where host name is the host name or IP address of the management server.

  2. On the Symantec Endpoint Protection Manager console Web Access page, click the desired console type.


    If you select Symantec Endpoint Protection Manager Console, the computer from which you log on must have the Java 2 Runtime Environment (JRE) installed. If it does not, you are prompted to download and install it. Follow the prompts to install the JRE.

  3. If a host name message appears, click Yes.

    This message means that the remote console URL that you specified does not match the Symantec Endpoint Protection Manager certificate name. This problem occurs if you log on and specify an IP address rather than the computer name of the management server.

    If the Web page security certificate warning appears, click Continue to this website (not recommended) and add the self-signed certificate to Internet Explorer.

    For instructions to add the security certificate to Internet Explorer, see the Symantec Technical Support knowledge base article, How to add the self-signed certificate for Symantec Protection Center or Symantec Endpoint Protection Manager to Internet Explorer.

  4. Follow the prompts to complete the log on process. Depending on the log on method, you may need to provide additional information.

    For instance, if your network has multiple domains, you need to provide the name of the domain you want to log on to.


    When you log on for the first time after installation, use the account name admin

  5. Click Log On.

    You may receive one or more security warning messages as the remote console starts up. If you do, click Yes, Run, Start, or their equivalent, and continue until the console appears.

    You may need to accept the self-signed certificate that is required by Symantec Endpoint Protection Manager.

    See Accepting the self-signed certificate for Symantec Endpoint Protection Manager.

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