Exporting client installation packages

Article:HOWTO55412  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55412
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How To


Exporting client installation packages

You might want to export a client install package if you want to use a third-party distribution system.

When you export client software packages, you create client installation files for deployment. When you export packages, you must browse to a directory to contain the exported packages. If you specify a directory that does not exist, it is automatically created for you. The export process creates descriptively named subdirectories in this directory and places the installation files in these subdirectories.

For example, if you create an installation package for a group named My Group beneath My Company, a directory named My Company_My Group is created. This directory contains the exported installation package.


This naming convention does not make a distinction between client installation packages for Symantec Endpoint Protection and Symantec Network Access Control. The exported package name for a single executable is Setup.exe for both Symantec Endpoint Protection and Symantec Network Access Control. Therefore, be sure to create a directory structure that lets you distinguish between Symantec Endpoint Protection and Symantec Network Access Control installation files.

You have one important decision to make when you export packages. You must decide whether to create an installation package for managed clients or unmanaged clients. If you create a package for managed clients, you can manage them with the Symantec Endpoint Protection Manager console. If you create a package for unmanaged clients, you cannot manage them from the console.


If you export client installation packages from a remote console, the packages are created on the computer from which you run the remote console. Furthermore, if you use multiple domains, you must export the packages for each domain, or they do not appear as available for the domain groups.

After you export one or more installation package of files, you deploy the installation files on client computers.


On computers running Microsoft Windows Server 2008 or Microsoft Vista (x64), client installation packages should be deployed with the silent or the unattended option. Use only the silent option for the installation packages that are deployed to computers running Microsoft Vista (x86). When a silent deployment is used, the applications that plug into Symantec Endpoint Protection, such as Microsoft Outlook and Lotus Notes, must be restarted.

See Managing client installation packages.

See Deploying clients using a Web link and email.

To export client installation packages

  1. In the console, click Admin, and then click Install Packages.

  2. Under Install Packages, click Client Install Package.

  3. In the Client Install Package pane, under Package Name, right-click the package to export and then click Export.

  4. In the Export Package: dialog box, beside the Export folder text box, browse to and select the directory to contain the exported package, and then click OK.


    Directories with double-byte or high-ASCII characters are not supported and are blocked.

  5. In the Export Package: dialog box, set the other options according to your installation goals.

    For details about setting other options in this dialog box, click Help.

  6. Click OK.

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