Turning off the roaming service

Article:HOWTO55482  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55482
Article Type
How To


Subject


Turning off the roaming service

If the roaming service is running on client computers, the migration might hang and fail to complete. If the roaming service is turned on, you must turn it off before starting the migration.

Note:

If your roaming clients run Symantec AntiVirus version 10.x, you must unlock your server groups before you disable the roaming service. This practice helps ensure that roaming clients are properly authenticated with certificates to their parent server.

To turn off the roaming service

  1. In the Symantec System Center, right-click a server group.

  2. Click All Tasks > Symantec AntiVirus > Client Roaming Options.

  3. In the Client Roaming Options dialog box, in the Validate parent every minutes box, type 1.

  4. In the Search for the nearest parent every minutes box, type 1, and then press OK.

  5. Wait a few minutes.

  6. In the Symantec System Center, right-click a server group.

  7. Click All Tasks > Symantec AntiVirus > Client Roaming Options.

  8. In the Client Roaming Options dialog box, uncheck Enable roaming on clients that have the Symantec AntiVirus Roaming service installed.

  9. Click OK.

See Migrating from Symantec Client Security or Symantec AntiVirus.


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