About installing the FSA Agent on a Windows file server
|Article:HOWTO56410|||||Created: 2011-08-01|||||Updated: 2013-07-12|||||Article URL http://www.symantec.com/docs/HOWTO56410|
Do not install the FSA Agent on Enterprise Vault servers, NetApp filers, or EMC Celerra/VNX devices.
For details of the supported versions and prerequisite service packs of the Windows operating system, see the Enterprise Vault Compatibility Charts at http://www.symantec.com/docs/TECH38537.
For a Windows server other than a Server Core installation, the FSA Agent requires the following prerequisites on the file server:
Windows Installer 3.1
.NET Framework 3.5 SP1 or SP2
For a Windows Server 2008 Server Core installation, the prerequisites are that the following optional Windows features are enabled:
ServerCore-WOW64 (installed by default)
For a Windows Server 2012 Server Core installation, the prerequisites are that the following optional Windows features are enabled:
FSA Agent installation requires an up-to-date VeriSign root certificate on the target computer. Certificate updates usually happen automatically over the Internet. If the certificate is out-of-date, for example because the computer has no Internet connection, the FSA Agent installation fails with a 'Signature verification failed' error in the FSA Agent installation log. For more details and for instructions on how to update the root certificate, see the following technical note on the Symantec Support website:
You can install the FSA Agent on the file server from the Administration Console, or manually.
Table: Options for installing the FSA Agent lists the options for installing the FSA Agent.
Table: Options for installing the FSA Agent
Before you install any antivirus product on a file server on which you have installed the FSA Agent, we recommend that you stop the File Placeholder Service on the file server. After completing the installation of the antivirus product, you must restart the File Placeholder Service.
Article URL http://www.symantec.com/docs/HOWTO56410