Configuring Enterprise Vault access for OWA users

Article:HOWTO58373  |  Created: 2011-08-01  |  Updated: 2013-07-12  |  Article URL http://www.symantec.com/docs/HOWTO58373
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Configuring Enterprise Vault access for OWA users

Before starting the tasks described in this section, it is important to check that your Exchange Servers and Enterprise Vault servers meet with the prerequisites described in "Prerequisites for OWA" in Installing and Configuring.

There are a number of tasks that you need to complete before installing the Enterprise Vault OWA Extensions. There may also be post-installation steps required, depending on your OWA environment. This section provides details of the preparation, installation and post-installation tasks required to enable Enterprise Vault access for OWA users.

The required steps can be summarized as follows:

  • On Enterprise Vault servers, configure the Data Access account to accept anonymous connections from Exchange 2007 or 2010 CAS servers, and any Exchange 2000 or Exchange Server 2003 back-end servers.

  • If required, configure OWA settings in the Exchange Desktop Policy in the Enterprise Vault Administration Console to change the Enterprise Vault functionality available in OWA clients.

  • For OWA 2003 and OWA 2000, prepare the EVServers.txt file on an Enterprise Vault server. This file enables the installation program to add entries to the proxy bypass list.

    You populate the file using the script, MakeEVServersTxt.wsf.

    See Preparing proxy bypass list entries for OWA 2000 and OWA 2003 Extensions.

    If you are installing the OWA Extensions remotely using, for example, Active Directory, then the EVServers.txt file needs to be copied to the file share containing the installation files. If you are installing the OWA Extensions interactively on each server, then EVServers.txt needs to be copied to each Exchange Server 2003 and Exchange 2000 back-end server.

  • On Exchange Server 2003 and Exchange 2000 servers, run the installation program to install and automatically configure the Enterprise Vault OWA Extensions.

  • On Exchange 2007 CAS server computers, install the Enterprise Vault OWA 2007 Extensions. (You can install the 64-bit or 32-bit version, depending on the mode of your Exchange Server.)

  • Depending on the arrangement of CAS and Mailbox servers in your Exchange Server 2007 environment, you may need to perform some additional configuration steps to enable access.

  • On Exchange 2010 CAS server computers, install the Enterprise Vault OWA 2010 Extensions.

  • If your Exchange Server 2010 environment includes CAS proxy servers, then you need to perform additional configuration steps.

    See Additional configuration steps for Exchange Server 2010 CAS proxying for use with OWA.

  • When Archive Explorer or archive search is started in an OWA 2007 or 2010 client, the client will attempt to access the Enterprise Vault server directly. If you are using a firewall or ISA Server, you need to ensure that both the Exchange CAS server and Enterprise Vault server web server URL are published to clients.

    For details of how to configure different URLs for internal and external access to Enterprise Vault, see the following technical note on the Symantec Support website: http://www.symantec.com/docs/TECH63250.

  • If OWA 2007 clients need access to archived items in public folders on Exchange Server 2003, you need to perform additional configuration steps. The configuration steps are described in the following technical note on the Symantec Support website:

    http://www.symantec.com/docs/TECH66761

  • If OWA 2010 clients need access to archived items in public folders on Exchange Server 2007, you need to perform additional configuration steps. The configuration steps are described in the following technical note on the Symantec Support website:

    http://www.symantec.com/docs/TECH135624

If you have problems with installing Enterprise Vault OWA Extensions, or when accessing archived items using OWA, see the following technical note on the Symantec Support website: http://www.symantec.com/docs/TECH69113. This technical note gives detailed troubleshooting information for Enterprise Vault OWA Extensions.

See Configuring Enterprise Vault for anonymous connections

See Configuring Enterprise Vault Exchange Desktop Policy for OWA

See Installing the OWA Extensions on Exchange 2000 and Exchange Server 2003

See Installing Enterprise Vault OWA 2007 Extensions

See Installing Enterprise Vault OWA 2010 Extensions

See About Enterprise Vault functionality in OWA clients

See Prerequisites for OWA 2010 and earlier


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