Installing the Compliance Accelerator server software

Article:HOWTO58526  |  Created: 2011-08-01  |  Updated: 2013-07-19  |  Article URL http://www.symantec.com/docs/HOWTO58526
Article Type
How To


Subject


Installing the Compliance Accelerator server software

Follow the instructions in this section to perform a first-time installation of the Compliance Accelerator server software. If you want to upgrade an existing Compliance Accelerator installation, see the CAUpgradeInstructions file.

Before you proceed, note the following restrictions on where you can install the server software:

  • Installing this software on a computer on which you have also installed the Discovery Accelerator server software is not supported.

  • You can configure Compliance Accelerator for use in a Network Load Balancing cluster. However, installing the software on the nodes in other types of clusters is not supported.

    See Installing Compliance Accelerator in a clustered environment

To install the Compliance Accelerator server software

  1. Load the release media, and then do one of the following:

    • When the Install Launcher starts, follow the links to install the Compliance Accelerator server software.

    • In Windows Explorer, browse to the Symantec Enterprise Vault Compliance Accelerator\Server folder, and then start the installation program that is in the appropriate language folder.

      The file name of the installation program is Symantec Enterprise Vault Compliance Accelerator Server-language.msi .

  2. Follow the on-screen instructions, which prompt you to submit information at several points.

    • Choose between the following setup types:

      Typical

      Installs all the components. This option is recommended for most users.

      Custom

      Lets you select the components to install. For example, you can choose to install the Enterprise Vault Accelerator Manager service but not support for legacy Compliance Accelerator reports.

      Note: We recommend that you install the Support for Crystal Reports website, even if you do not have any legacy reports in this format. Otherwise, you may experience problems when you view reports in the newer, SQL Server Reporting format.

    • If you are prompted for details of the account under which to run the Enterprise Vault Accelerator Manager service, enter the details of the Vault Service account with which you manage your Enterprise Vault server.

  3. If you have chosen to install the Accelerator Manager service then, when the installation program has finished, check the option to display the Enterprise Vault Accelerator Manager website. Then you can create the configuration database and customer databases.

    The installation program automatically opens the Accelerator Manager website with administrator privileges if you have installed Compliance Accelerator on a server in which User Account Control (UAC) is enabled. (This is a requirement when accessing the website in such environments.) If UAC is not enabled, a Run As dialog box may prompt you for the name and password of the user account under which to access the website. Enter the details of the Vault Service account with which you manage your Enterprise Vault server.

    See Creating the configuration database and customer databases

See Prerequisites for the Compliance Accelerator server computer

See Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall

See Creating the configuration database and customer databases

See Uploading the Compliance Accelerator report templates

See Configuring Compliance Accelerator for use in a Network Load Balancing cluster


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Article URL http://www.symantec.com/docs/HOWTO58526


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