Prerequisites for the Compliance Accelerator server computer
|Article:HOWTO58539|||||Created: 2011-08-01|||||Updated: 2013-07-12|||||Article URL http://www.symantec.com/docs/HOWTO58539|
Table: Prerequisite software for Compliance Accelerator server installation lists the software items that you must install and configure on the computer that is to run the Compliance Accelerator server software.
Table: Prerequisite software for Compliance Accelerator server installation
You require one of the following:
We recommend that you disable the Windows Search Service to stop it from interfering with the progress of Compliance Accelerator export runs.
You require IIS 7.5 or later with ASP.NET, IIS 6.0 Management Compatibility, and Windows Authentication.
Internet Explorer Web Controls
Some versions of Windows may display the message "This program has known compatibility issues" when you install the Internet Explorer Web Controls. You can ignore this message, as the Web Controls should still install without problem.
Add the AttachmentMax and RecipientMax values to the registry on the Compliance Accelerator server to avoid problems when processing items that have many attachments or many recipients.
As a minimum, you require a 9.0 or 10.0 version of one of the following:
There is no need to configure Enterprise Vault after you have installed it on your Compliance Accelerator server computer; do not run the Enterprise Vault configuration wizard. In addition, if the Enterprise Vault Admin service is running on your Compliance Accelerator server computer, we recommend that you stop it and set its startup type to Disabled.
Note the following important points about the version of Enterprise Vault that you install on the Compliance Accelerator server:
See the Compatibility Charts for more information on supported versions of Enterprise Vault.
To search on content with Compliance Accelerator, set indexing on the Enterprise Vault archives to full.
You require Windows Installer 3.1 or later. The installation package for version 3.1 is in the
You require .NET Framework 3.5 SP1 or later.
We recommend that you do not configure the Compliance Accelerator server to download and install .NET Framework updates automatically from the Windows Update site. Contact Symantec Support before installing such updates.
Lotus Notes client
You require version 8.5.2, 8.5.3, or 9.0 of the Lotus Notes client so that client users can export Lotus Domino items.
Visual C++ 2008 SP1 Redistributable Package (x86)
If you plan to create Compliance Accelerator employee groups using Active Directory accounts, you need to know the LDAP path to the Active Directory group containers. The Active Directory Service Interfaces Editor (ADSI Edit) lets you find out the ADsPath of a container.
On a computer that is running Windows Server 2008 R2, ADSI Edit is installed when you install the Active Directory Domain Services (AD DS) role to make a server a domain controller. You can also install the Windows Server 2008 Remote Server Administration Tools (RSAT) on domain member servers or standalone servers. For instructions, see http://go.microsoft.com/fwlink/?LinkId=143345.
Do not alter any Active Directory entries with ADSI Edit. If you do so and make a mistake, you may cause serious problems that require you to reinstall Windows.
For the best results, we recommend that you install the Compliance Accelerator server software on a computer that has the following:
At least 4 GB of memory.
Sufficient hard drive space to accommodate the searches and export runs that you expect to undertake.
All transaction requests from Compliance Accelerator clients to the Enterprise Vault and Compliance Accelerator servers use the Temp folder of the Vault Service account for temporary storage. Therefore, you must ensure that this folder has sufficient free space to handle large Compliance Accelerator searches and export runs. On both the Compliance Accelerator and Enterprise Vault servers, the Vault Service account's Temp folder must be on a drive that has a minimum of 40 GB of free space. However, 80 GB of free space is preferable.
Exclude the Vault Service account's Temp folders from antivirus scanning.
Multiple hard drives. For example, you might use drive C for the operating system, drive D for the CD or DVD drive, drive E for the Temp folder of the Vault Service account, and drive F for the export output folder. You might split the Windows paging file across drives E and F.
Article URL http://www.symantec.com/docs/HOWTO58539