Journaling Connector problems when you do not specify the vault IDs for multiple customers
|Article:HOWTO58551|||||Created: 2011-08-01|||||Updated: 2013-07-12|||||Article URL http://www.symantec.com/docs/HOWTO58551|
You have two or more Compliance Accelerator customers for which you did not specify a vault ID.
You have the option to specify a vault ID when you define the properties of a customer with the Accelerator Manager website. Each vault ID identifies a journal mailbox from which the customer may take a random sample of items.
You use the default sampling method, guaranteed sampling, to capture items for inclusion in the review set.
To fix this problem, use the Accelerator Manager website to check the properties of each customer and ensure that you have specified a vault ID in each case. You can use the Vault Administration Console to obtain the required vault ID.
Article URL http://www.symantec.com/docs/HOWTO58551