Disabling networking facilities that can disrupt a Compliance Accelerator environment

Article:HOWTO58582  |  Created: 2011-08-01  |  Updated: 2013-07-12  |  Article URL http://www.symantec.com/docs/HOWTO58582
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How To


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Disabling networking facilities that can disrupt a Compliance Accelerator environment

The Windows networking subsystem provides a number of facilities that can cause issues in a Compliance Accelerator environment. We recommend that you disable these facilities.

To disable networking facilities that can disrupt a Compliance Accelerator environment

  1. Disable the following features on your designated Compliance Accelerator server, Enterprise Vault servers, and all SQL Servers that host an Enterprise Vault database:

    • Receive-Side Scaling

    • TCP Chimney

    • TCP Segmentation Offloading

    • TCP/IP Offload Engine

    The following article on the Symantec Support website provides instructions on how to disable these features:

    http://www.symantec.com/docs/TECH63230

  2. Disable any network interface card (NIC) Teaming that may be present on the Enterprise Vault and Compliance Accelerator servers.

    For guidelines on how to disable NIC Teaming, consult the documentation that your hardware vendor provides.


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Article URL http://www.symantec.com/docs/HOWTO58582


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