Support statement regarding creation of custom content filters and Directory/LDAP customized queries.
| Article:HOWTO59013 | | | Created: 2011-08-23 | | | Updated: 2011-09-21 | | | Article URL http://www.symantec.com/docs/HOWTO59013 |
Symantec Technical Support does not support the creation of custom content filter rules or customized Directory/LDAP queries on behalf of customers.
Support may be provided on a best effort basis when a custom rule or query is not working as designed by a customer.
Should it be needed it is possible to purchase the services through the customers Symantec representative who will refer the customer to their local consultancy services.
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Article URL http://www.symantec.com/docs/HOWTO59013
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