Support statement regarding creation of custom content filters and Directory/LDAP customized queries.
|Article:HOWTO59013|||||Created: 2011-08-23|||||Updated: 2011-09-21|||||Article URL http://www.symantec.com/docs/HOWTO59013|
Symantec Technical Support does not support the creation of custom content filter rules or customized Directory/LDAP queries on behalf of customers.
Support may be provided on a best effort basis when a custom rule or query is not working as designed by a customer.
Should it be needed it is possible to purchase the services through the customers Symantec representative who will refer the customer to their local consultancy services.
Article URL http://www.symantec.com/docs/HOWTO59013