How can I use Barcode Solution to track my computers?

Article:HOWTO5906  |  Created: 2006-11-29  |  Updated: 2011-06-20  |  Article URL
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How To

My computers have been discovered and inventoried and now I'm trying to use Barcode Solution to track them. I have downloaded the computers to the barcode scanner but when I scan a computer, it appears to be an unknown asset. How can I fix this? 

If you are using the Serial Number tag that many manufacturers provide, here is a quick way to accomplish this.

  1. Run the Inventory to Asset Synchronization CMDB task.

    For Symantec Management Platform 7.x, this is found in Manage > Jobs and Tasks > System Jobs and Tasks > Service and Asset Management > CMDB > Inventory to Asset Synchronization.

    For Notification Server 6, this is found in Configuration > Solution Settings > CMDB Solution > Inventory to Asset Synchronization.
  2. Re-sync the data to the handheld device.


If the Inventory to Asset Synchronization is unable to be ran, or the data already exists but is incorrect in the synced fields, a CMDB rule can be used to correct this. The scope of this article does not include steps on how to create a CMDB rule for this purpose. It is recommended instead to resolve the sync issue to enable this to work in the standard way.

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