Using the remote SERT boot and repair task
|Article:HOWTO59449|||||Created: 2011-10-05|||||Updated: 2011-10-05|||||Article URL http://www.symantec.com/docs/HOWTO59449|
This task lets you boot a remote Intel AMT enabled client computer. The bootable image contains the Symantec Endpoint Recovery Tool (SERT) to repair the client computer. Use a remote control tool like Symantec pcAnywhere installed on the server computer. You can use pcAnywhere's Thost.exe running in the SERT ISO. This task first redirects to the boot-capable win-PE image with SERT and boots the client computer using this image. The task works irrespective of the power state of the Intel vPro computer. You can then repair the client computer using SERT tool by using remote control software.
For this task to work, you must have an Intel vPro managed computer with Symantec Management Agent installed on it. The AMT (Active Management Technology) protocol and the IDE Redirection feature must be enabled. These steps can be done when you provision the Intel computer.
For information about setting up AMT see: http://www.fic.com.tw/product/AMT_Procedure.pdf
To use the remote SERT boot and repair task
Article URL http://www.symantec.com/docs/HOWTO59449