Missing icons within console (7.1)

Article:HOWTO60819  |  Created: 2011-11-10  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/HOWTO60819
Article Type
How To


Issue:

Icons for run script and other tasks are missing. We see just a box with a red X.

Trouble-shooting:

We viewed the source for the page, by right-clicking (at the top of the column) and select view source.

We then searched fo rthe name of a task with a missing icon:

You see the location given for the gif at the bottom of the screenshot. We copied that and tried viewing that file in the browser:

'http://localhost/Altiris/TaskManagement/TaskServerTasks/Images/runscript.gif'

We received a 404 error (File not Found).

Comparing this environment to a new build, we found a missing virtual link within IIS:

Solution:

We recreated the virtual link within IIS with the settings shown here.



Article URL http://www.symantec.com/docs/HOWTO60819


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