Testing an Active Directory server connection
| Article:HOWTO61559 | | | Created: 2011-12-13 | | | Updated: 2012-03-10 | | | Article URL http://www.symantec.com/docs/HOWTO61559 |
After you add your Active Directory server connections, you can test any of your server connections. For example, you may want to test the server connection before you run a manual synchronization or after an automatic synchronization fails. In ServiceDesk, you can test the connection on the Active Directory Sync Profiles page.
Note: | If the connection test fails, report it to the administrator who manages your Active Directory servers. |
See Configuring Active Directory sync profiles
See Managing Active Directory server connections
See Managing Active Directory sync profiles
To test an Active Directory server connection
In the ServiceDesk portal, click Admin > Active Directory > Sync Profiles.
On the Active Directory Sync Profiles page, under Active Directory Sync Profiles, at the far right of the sync profile name, click the Actions symbol (orange lightning), and then click Test AD Server.
After you view the message that reports the success or failure of the connection, you can close the message dialog box.
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Article URL http://www.symantec.com/docs/HOWTO61559
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