Deleting an Active Directory sync profile

Article:HOWTO61561  |  Created: 2011-12-13  |  Updated: 2012-03-09  |  Article URL
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Deleting an Active Directory sync profile

After you add your Active Directory sync profiles, you can delete any of the Active Directory sync profiles that you no longer need. For example, you may need to delete an obsolete sync profile. In ServiceDesk, you can delete that Active Directory sync profile.

See Managing Active Directory sync profiles.

To delete an Active Directory sync profile from ServiceDesk

  1. In the ServiceDesk portal, click Admin > Active Directory > Sync Profiles.

  2. On the Active Directory Sync Profiles page, under Active Directory Sync Profile, at the far right of the sync profile name, click the Actions symbol (orange lightning), and then click Delete AD Sync Profile.

  3. In the confirmation message dialog box, click OK.

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