Step 1

Verify that your computer meets the hardware and the software prerequisites.

You must ensure that your computer meets the hardware prerequisites and install specific software before you install IT Analytics Solution.

See Hardware prerequisites.

See Software prerequisites.

Step 2

Install IT Analytics Solution.

You can use the Symantec Installation Manager to install IT Analytics Solution.

See Installing IT Analytics Solution.

Step 3

Configure IT Analytics Solution.

You can specify the names of your Analysis Services server, database, Reporting Services virtual directory, and report folder.

See Configuring IT Analytics Solution.

Step 4

(Optional) Add and configure External CMDB connections.

You can add and configure the connections to external CMDBs.

See Adding and configuring external Symantec CMDB connections.

Step 5

(Optional) Configure the Symantec Endpoint Protection connections.

You can configure the Symantec Endpoint Protection connections that IT Analytics Symantec Endpoint Protection Pack uses.

See Configuring Symantec Endpoint Protection connections.

Step 6

(Optional) Configure the ServiceDesk connections.

You can configure the ServiceDesk connections that IT Analytics ServiceDesk Pack uses.

See Configuring the ServiceDesk connection.

Step 7

Add the cubes.

You can choose the cubes that you want to include in your environment.

See Adding cubes.

Step 8

Add the reports.

You can choose the reports that you want to include in your environment.

See Adding reports.

Step 9

Schedule the cube processing tasks.

You can choose how often each installed cube is processed. Usually, each cube is processed daily.

See Configuring the cube processing tasks.

Step 10

Verify your installation.

You can check to see that your installation was successful and that your version of IT Analytics Solution contains all the necessary items.

See Verifying your installation.