Running a remote control session
You can use the pcAnywhere Solution to start a remote control session and choose the display options and communication options for the session.
During a remote control session, you can move or copy files to the remote computer. You can also decide the order for when different jobs and tasks complete.
Global configuration settings apply to all future remote control sessions.Symantec Management Agent should be installed on the managed machines to roll out pcAnywhere plug-in.
Table: Process for running a remote control session
Install the pcAnywhere plug-in on managed computers.
You can select the managed computers on which to install the pcAnywhere Solution plug-in.
See Installing the pcAnywhere plug-in from the managed computers.
Select the platform-specific configuration settings.
You can choose what options are applied to all host computers that are running on a specific platform.
See Setting platform-specific configuration options.
Start a remote control session.
You can select a computer in your network, connect to it, and start a remote control session with that computer.
See Starting a remote control session.
Choose the options that you want for the current session.
You can choose the options that let you decide how your remote control session is displayed. You can also choose how you communicate with the user of the remote computer.
See Approve connection user states.
(Optional) Perform a file transfer.
You can copy or move a file to and from the remote computer.
(Optional) Create a command queue.
You can order jobs and tasks by creating a command queue.
See Command queue options.
End the session.
You can end your remote control session.
See Ending a remote control session.
See Starting a remote control session