About licensing Inventory Solution

Article:HOWTO63573  |  Created: 2011-12-16  |  Updated: 2012-04-20  |  Article URL http://www.symantec.com/docs/HOWTO63573
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About licensing Inventory Solution

Each Symantec product includes a trial license that is installed by default. You can register and obtain an extended trial license through the Symantec Web site at the following URL:

http://www.symantec.com/business/products/activating/

You can also purchase a full product license.

Use the Symantec Installation Manager to install licenses.

For more information about applying licenses to a solution, see the Altiris™ IT Management Suite 7.1 SP2 from Symantec™ Planning and Implementation Guide at the following URL:

http://www.symantec.com/docs/DOC4827

Altiris™ Inventory for Network Devices from Symantec™ is a part of Inventory Solution and shares licenses with Inventory Solution if you install the solutions within any of the following suites:

  • Altiris™ Client Management Suite from Symantec™

  • Altiris™ Server Management Suite from Symantec™

  • Altiris™ IT Management Suite from Symantec™

For more information, see the Inventory for Network Devices User Guide.

Altiris™ Inventory Pack for Servers from Symantec™ is a separate product. You need to purchase a separate license for it.

You start to consume a license after Notification Server receives the first standard, custom, application metering, baseline, or server inventory data from target computers.

A license is not consumed in the following situations:

  • When the Inventory plug-in exists on a managed computer but does not collect and report to Notification Server any Inventory Solution data.

  • When the Symantec Management Agent collects basic inventory.

    For more information about the basic inventory and the Symantec Management Agent, see the Symantec Management Platform User Guide.

See Methods for gathering inventory.

After you exceed your client license limit, you continue to receive inventory data from licensed assets. Incoming inventory data from unlicensed assets is discarded.

Expiration of the trial or other temporary licenses results in the following events:

  • Inventory plug-in rollouts continue to function without any problems.

  • All new incoming inventory data is discarded.

  • Inventory reports display a license error.

After AUP expiration, all functions continue to work normally. However, if you install newer versions of the solution, their functionality is not maintained.

If you use Inventory Solution 7.1 SP2, the following actions release a license:

  • Setting an asset to the retired state or any other state except active

    Note:

    Inventory Solution data and all associations with this resource inventory data are purged for retired, returned to lessor, and disposed assets.

    The asset history of retired assets is maintained for reporting and auditing purposes.

  • Deletion of the computer resource record

Table: Asset status change influence on licensing and other behavior of Inventory Solution 7.1 SP2

Asset status

Is an Inventory license released when you change the asset status from Active to this status?

Does Notification Server delete the Inventory Solution data that is already in the database?

Does Notification Server respond to a configuration request?

Does Notification Server change the status to active upon receiving a basic inventory?

Does Notification Server change the status to active upon receiving Inventory Solution data?

Disposed

Yes

Yes

No

No

Yes

In Stock

Yes

No

No

No

No

Missing

Yes

No

No

No

No

On Order

Yes

No

No

No

No

Retired

Yes

Yes

No

No

Yes

Returned to Lessor

Yes

Yes

No

No

Yes

RMA

Yes

No

No

No

No

Any custom status

Yes

No

No

No

No

The computer resource record is deleted

Yes

Yes

Yes

A basic inventory is sent as a part of the configuration request. A new resource with Active status is created.

Yes

A new resource with Active status is created as a result of a basic inventory.

Yes

Inventory Solution sends basic inventory data. A new resource with Active status is created.

See About Inventory Solution

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