About receiving items

Article:HOWTO63920  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO63920
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About receiving items

As the final step of the procurement process, you receive the catalog items and place them in the stockroom or pass them to the owner. The system automatically creates a receiving slip to record the receiving action.

See Receiving an item.

When you receive an item, you can specify whether you want to create a new resource for this item or update the existing catalog item. The receiving process handles each type of catalog item differently:

Consumable catalog item

When you receive a consumable catalog item to a stockroom, the system creates a new consumable catalog item or increases its quantity in the stockroom. You do not track consumable catalog items once you give them out.

See About receiving consumable catalog items.

Fixed asset catalog item

When you receive a fixed asset catalog item, the system creates a new resource in the Configuration Management Database (CMDB) or updates an existing asset. You can track the fixed asset catalog item for its entire lifecycle.

See About receiving fixed asset catalog items.

Software catalog item

When you receive a software catalog item, it becomes a software purchase configuration item in the CMDB.

See About receiving software catalog items.

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Article URL http://www.symantec.com/docs/HOWTO63920


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