About alerts

Article:HOWTO63980  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO63980
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How To


About alerts

Alerts are the status messages that contain information about device or network health. Computers and many other devices can generate status messages using standard monitoring protocols, such as SNMP. The Symantec Management Platform collects and tracks these status messages.

Each status message that is received is converted from its native format into a common format that is called an alert. During conversion, alerts are associated with the affected resource in the CMDB and are assigned a severity and a status. Severity ranges from normal to critical, and alert status can be new, acknowledged, or resolved.

Alerts from multiple protocols are displayed using common severity and status. All received alerts are displayed in the Event Console.

See Viewing alerts.

See About Event Console alert filters.

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