Adding actions to monitor policies

Article:HOWTO63993  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO63993
Article Type
How To


Subject


Adding actions to monitor policies

When monitored metric data reaches a determined value or goes beyond an acceptable value range, rules are triggered. A triggered rule sends an alert and changes the severity state. A policy's task that is assigned a certain severity state is executed when a rule in the policy with a corresponding severity state is triggered.

See About Monitor Solution tasks and actions.

To add actions to monitor policies

  1. Create or edit a monitor policy.

    To create a monitor policy

    See Creating a monitor policy with the monitor policy wizard. to create a monitor policy.

    To edit an agent-based monitor policy

    See Editing agent-based monitor policies. to edit an agent-based monitor policy

    To edit an agentless monitor policy

    See Editing agentless monitor policies. to edit an agentless monitor policy

  2. On the monitor policy page, on the Actions tab, select a severity state option from the top of the tab.

    For each severity type, you can add an associated task or tasks that are executed when a resource changes to each severity type. For example, if a rule with a critical severity level is triggered, then all the tasks you specify for the critical severity level are executed.

    See About severity states.

  3. Select a task from one or both of the following options:

    Task server section

    Click the Add symbol to select a server-side task. Choose a task and click OK.

    Task server tasks are run from the Task Server, and can only be run if the Notification Server computer is reachable.

    Monitor plug-in section

    Click the Add symbol to select a task to run locally. Choose a task and click OK.

    Monitor Plug-in tasks are run from the Monitor Plug-in and can be run even if the Notification Server computer is not reachable. Monitor Plug-in tasks can only include client tasks.

    This section is not available for agentless monitor policies.

    Tasks can be run from the Task Server or tasks can be run locally if a Monitor Plug-in is installed on the monitored computer. Agentless monitor policies are only capable of running Task Server tasks.

  4. Repeat the previous step to add all of the tasks that you require in the policy.

  5. To include any additional monitoring-specific information in any of the tasks, click the Edit option and configure the task.

    See Adding tokens to a Send Email task.

  6. The tasks are run in the order that they appear in the table. To change the task sequence, select a task and use the up and down arrows to place the tasks in the order that you require.

  7. (Optional) Repeat steps 1 through 6 for each severity state.

  8. Click Save changes.


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