Setting up a remote monitoring site server

Article:HOWTO64030  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO64030
Article Type
How To


Subject


Setting up a remote monitoring site server

You use monitor service on a site server to perform agentless monitoring. By default, monitor service is installed on the Notification Server computer. Because monitoring can be resource-intensive, you can distribute the monitoring load to other site servers to reduce the load on Notification Server. You can set up as many monitoring site servers as needed.

See About agentless monitoring.

See About monitor service.

To install the monitor service on a remote site server, the server must be running one of the following operating systems:

  • Microsoft Windows Server 2003 SP2 x86

  • Microsoft Windows Server 2008 R2 x64

The Potential Monitor Servers filter automatically determines possible site servers. The Potential Monitor Servers filter is available on the Management menu, under Filters. Your agentless monitor policies do not require any special configuration to work with a monitor service on one or more site servers.

Warning:

You should only install monitor service on a computer that is secure and trusted. The security that is set up for the Notification Server computer must also apply to the site server computer.

Monitor service requires that the following be installed on the site server:

  • The Symantec Management Agent

  • The Pluggable Protocols Architecture (PPA) client computer component

  • The credential manager client computer component

Table: Process for setting up a remote monitoring site server

Step

Action

Description

Step 1

Install the Symantec Management Agent on the site server.

A remote monitoring server and its dependencies require the Symantec Management Agent. If the Symantec Management Agent is not installed on the site server, install it.

Step 2

Configure connection profiles on Notification Server.

Connection profiles must be configured on Notification Server for remote monitoring to work. Configure your connection profiles before you install the Pluggable Protocols Architecture (PPA) client computer component on the site server.

Step 3

Install the Pluggable Protocols Architecture (PPA) client computer component on the site server.

A remote monitoring server depends on the Pluggable Protocols Architecture (PPA) client computer component to communicate with network devices and computers. When the Pluggable Protocols Architecture (PPA) client computer component is installed, the credential manager client computer component is also installed.

See Installing the Pluggable Protocols Architecture (PPA) client computer component on a site server.

Step 4

Add monitor service to one or more site servers.

You use the Site Management page to add monitor service to a site server.

See Adding monitor service to a site server.

Step 5

(Optional) Remove monitor service from Notification Server.

You can remove monitor service from Notification Server to reduce the load on this server.

See Removing monitor service from a site server.

Step 6

Configure the remote monitoring server settings.

You can configure the remote monitoring server settings. These are the global settings that apply to all monitor site servers.

See Configuring remote monitoring server settings.

Step 7

(Optional) View the monitor site server reports.

The monitor site server reports let you determine which site servers monitor the resources that your agentless monitor policies target.

See Monitor site server reports.


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