About organizational configuration item types

Article:HOWTO64073  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO64073
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About organizational configuration item types

One of the main purposes of Asset Management Suite is to enable you to create and maintain associations among organizations, assets, and resources. For example, you can associate a computer with a user, a department, and a location. You can also associate a department with a specific cost center. After you specify these logical groups and associations, you can keep track of an asset. You can track where an asset is located, who has it, and which department or cost center has responsibility for it.

Before you can make the associations, you must add organizational configuration items into the Configuration Management Database (CMDB). The organizational configuration item types let you enter organizational data and define the structure of your organization. Organizational configuration item types are the essential building blocks upon which all of your other asset and contract data is based.

See Setting up your organizational structure.

Organizational configuration item types are unique because they support a hierarchy for organizing resources. Organizing information in a hierarchy simplifies management and access to the data. You can view information at different levels of detail. For example, you can look at the reports for all computers at a building, site, geographical region, or company level.

You must define these groups to meet the needs of your company. For each organizational configuration item type, decide what groups you want to use and enter the corresponding data into the CMDB. You can use the groups that your company already has for departments and cost centers, unless these groupings are too broad or too granular.

Before you enter any data, consider your organizational needs and the relationships that the resources have with each other. Symantec recommends that you plan and set up organizational configuration items correctly at the beginning. However, you can update and edit the organizational configuration items later.

You can use the following predefined organizational configuration item types to enter your organizational data:

  • Company

  • Cost Center

  • Department

  • Location

  • User

After you enter your organizational data and associate it with assets, contracts, and users, the system automatically creates organizational groups under the organizational views. Organizational groups offer a great benefit when you want to manage your assets by location or department. For example, you can apply policies and tasks separately to the different resource targets that you create from the organizational groups. You can also create and configure site-specific security roles to restrict each asset management team, so that they can only view and manage assets of their own site.

See Managing security on an organizational group.

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