About asset life cycle

Article:HOWTO64079  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO64079
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About asset life cycle

You can track an asset through all stages of its life cycle, from procurement to retirement. After you purchase an asset and enter its data into the Configuration Management Database (CMDB), the asset starts its regular life cycle. You can modify the Asset Status according to the changes in the life cycle.

See About configuration items.

You can also create custom statuses and set them to your assets. However, an asset with a custom status becomes inactive and does not appear in the reports. Instead of using custom statuses, Symantec recommends that you create the custom status as a Location and assign the asset to this location.

The following example presents the life cycle of a laptop computer:

  • You request a laptop. Purchase Order lets you enter purchase data into the CMDB. The asset status is On Order.

  • You acquire the laptop. You specify the laptop data in the CMDB. The asset status is In Stock.

  • You deploy and inventory the laptop. You get the laptop and connect it to the network. You run inventory on the laptop. As a result of inventory scan, the laptop appears as an active asset. The asset status is Active.

  • The laptop breaks. You send the laptop to the supplier to have it fixed or replaced under warranty. The asset status is RMA.

  • The laptop is lost or stolen. The asset status is Missing.

  • The laptop reaches its end of life. You retire the laptop. The asset status is Retired.

  • You dispose of the laptop. The asset status is Disposed.

After you set the status to Retired or Disposed, the asset becomes inactive and does not appear in the reports.


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