Configuring ownership settings

Article:HOWTO64081  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO64081
Article Type
How To


Subject


Configuring ownership settings

Multiple users, departments, and cost centers can partly own the same configuration item. CMDB Solution lets you assign ownership percentage to a configuration item so that you can define the percentage that each of the multiple users, departments, or cost centers owns. To allow a configuration item to have multiple owners you must configure ownership settings.

See Specifying ownership percentage of a configuration item.

To configure ownership settings

  1. In the Symantec Management Console, on the Settings menu, click All Settings.

  2. In the left pane, expand Service and Asset Management > CMDB Solution, and then click Ownership Settings.

  3. In the right pane, under Ownership Style, in the drop-down list, click one of the following options to allow a configuration item to have multiple owners:

    • Multiple

      Warning:

      Once you set multiple ownership, you can no longer go back to single association.

    • Multiple With Warning

      Once you set multiple with warning ownership, you receive a notification when you assign ownership to a currently owned asset.

  4. To specify what type of owners to keep in the event of a conflict of ownership, in the right pane, under Ownership Rule, in the drop-down list, click one of the following options:

    • User Precedence

    • Department Precedence

  5. Click Save changes.


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Article URL http://www.symantec.com/docs/HOWTO64081


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