Specifying ownership percentage of a configuration item

Article:HOWTO64082  |  Created: 2011-12-20  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO64082
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How To


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Specifying ownership percentage of a configuration item

Multiple users and cost centers can partly own the same configuration item. To assign ownership percentages, first, you must allow configuration items to have multiple users.

See Configuring ownership settings.

Then, you specify ownership by user, department, and cost center, and set ownership percentages.

Ownership percentages are calculated in the following way:

  • Configuration item ownership must total 100%. If there is one owner assigned, ownership is calculated at 100%, if there are two owners assigned, their combined values must total 100%.

  • If the ownership totals less or more than 100%, you can click the Auto Calculate option in the Ownership Details section. You can access the Ownership Details section on the Edit configuration item page. In this case the ownership is calculated by multiplying both percentages with what is required to make 100%, while the ratio is maintained. For example, if one owner owns 85% and another owns 10%, the ownership is increased to total 100%. The 85:10 ratio is maintained.

  • If the ownership percentage totals more than 100%, the ratio is maintained and the percentages are decreased to total 100%.

To specify ownership percentage of a configuration item

  1. In the Symantec Management Console, on the Home menu, click Service and Asset Management > Manage Configuration Items.

  2. On the CI Management page, in the Asset Common Tasks Web part, click Find and edit a CI.

  3. In the Find a CI and edit it wizard, click the configuration item type of the configuration item to which you want to assign ownership percentage, and then click Next.

  4. Click the configuration item to which you want to assign ownership percentage and then click Finish.

  5. On the Edit configuration item page, under Ownership Details, click Auto Calculate.

  6. Click OK.


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Article URL http://www.symantec.com/docs/HOWTO64082


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