How to disable pcAnywhere

Article:HOWTO65768  |  Created: 2012-01-19  |  Updated: 2012-01-24  |  Article URL http://www.symantec.com/docs/HOWTO65768
Article Type
How To

Product(s)


Below are some things you can do to disable pcAnywhere functionality without completely removing the product. Following these steps will prevent pcAnywhere from being used. If you would like to completely remove pcAnywhere, use the instructions in this article.

  1. Disable/block pcA ports.
    • The default ports are 5631 (TCP data port), and 5632 (UDP status port). These ports are configurable so your installation may differ.
      • If you are using ITMS or CMS, you can check your configured port by browsing to Setting > All Settings > Agents/Plug-ins > Remote Management > <Platform> > pcAnywhere Settings – <Platform>.
      • Alternatively, in the pcA UI, go to Edit > Preferences. On the Host Communications and Remote Communications tabs, click the Advanced TCP/IP Options button.
  2. On Windows machines, disable the pcAnywhere Host Service (awhost32.exe).
    1. Go to Start > Run. Type services.msc
    2. In the services list right click on pcAnywhere Host Service and choose Properties.
    3. Change the start up type from Automatic to Disabled.
  3. (Optional) Prevent the key pcAnywhere executables from executing by using a tool such as Application Metering or Symantec Endpoint Protection.
    1. Block the following key executable:
      • winaw32.exe
      • awhost32.exe
    2. Below is a list of all executables that are involved in any way with network communication:
      • awhost32.exe
      • awhprobe.exe
      • awrem32.exe
      • awshim.exe
      • DSBrowse.exe
      • pcAQuickConnect.exe
      • thinprobe.exe
      • THost.exe
      • Winaw32.exe
      • Access Server
      • GateWay

 

For information on blocking pcAnywhere with Symantec Endpoint Protection, see the following article: www.symantec.com/docs/TECH179634



Article URL http://www.symantec.com/docs/HOWTO65768


Terms of use for this information are found in Legal Notices