Notes on troubleshooting NetBackup for VMware

Article:HOWTO70896

Created: 2012-02-08

Updated: 2012-02-08

Article Type
How To

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Windows Server 2008
Web Edition (x64) SP2, Web Edition (x64), Standard (x86-32bit) SP2, Standard (x86-32bit), Standard (x64-64bit) SP2, Standard (x64-64bit), Server Core SP2, Server Core, Itanium SP2, Itanium, Enterprise (x86-32bit) SP2, Enterprise (x86-32bit), Enterprise (x64-64bit) SP2, Enterprise (x64-64bit), DataCenter (x86-32bit) SP2, DataCenter (x86-32bit), DataCenter (x64-64bit) SP2, DataCenter (x64-64bit)

Windows Server 2003 R2
Standard Edition (x86), Standard Edition (x64), Enterprise Edition (x86), Enterprise Edition (x64), Datacenter Edition (x64)

Windows Server 2003
Standard Server(x64), Standard Server SP2 (x64), Standard Server SP2, Standard Server SP1, Standard Server, Enterprise SP2(x64), Enterprise SP2, Enterprise SP1(x64), Enterprise SP1(IA64), Enterprise ServerSP1, Enterprise Server, Enterprise (x64), Enterprise (IA64), Datacenter SP2(x64), DataCenter SP2, DataCenter SP1(x64), DataCenter SP1(IA64), DataCenter SP1, DataCenter (x64), DataCenter (IA64), DataCenter

Windows Server 2008 R2
WebServer (x64-64bit), Standard (x64-64bit), Server Core, Itanium, Enterprise (x64-64bit), DataCenter (x64-64bit)

Linux
SLES9 (zSeries), SLES 9 (IA64), SLES 11 (zSeries), SLES 11, SLES 10 SP1, SLES 10 (zSeries), SLES 10 (x86_64), SLES 10 (pSeries), RHEL 5.0 (zSeries), RHEL 5.0 (pSeries), RHEL 5 (x86_64), RHEL 5, RHEL 4.0 (pSeries), Red Flag DC Server 5.0 SP2, Red Flag DC Server 5.0 SP1, Open Enterprise Server, OL 5.0, Debian GNU Linux 5.0, Canonical Ubuntu 9.04

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Note the following:

Make sure that the VMware Tools are installed on each virtual machine. Otherwise, communication problems and other issues can result.
You cannot restore individual VMware files onto the virtual machine itself, except under certain conditions.
See About restore of individual files
NetBackup for VMware does not work with the VMware NetBackup Integration Module (VNIM).
Note the following:
- If VNIM is installed, do not configure a NetBackup for VMware policy (with the VMware snapshot method) to call any scripts that use VNIM. Such a policy results in a backup that fails.
- Do not run any NetBackup for VMware policy at the same time as a script-based policy that calls VNIM. If the two policies require access to the same virtual machine, a conflict may result and the backup may fail.

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Article URL http://www.symantec.com/docs/HOWTO70896

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