About what's new in Symantec OpsCenter 7.5

Article:HOWTO71796  |  Created: 2012-02-08  |  Updated: 2012-02-08  |  Article URL http://www.symantec.com/docs/HOWTO71796
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About what's new in Symantec OpsCenter 7.5

OpsCenter 7.5 offers the following enhancements or new functions.

  • OpsCenter 7.5 allows you to search for and restore the backed up files or directories from multiple source clients. In the OpsCenter console, go to Manage > Restore and click Restore Files and Directories link to restore backed up files and directories. A new user role named Restore Operator has been added in OpsCenter 7.5.

    See About Operational Restores from OpsCenter.

  • In OpsCenter 7.5, the top 50 standard reports and also custom reports have been enhanced for report definition and data correctness. The following enhancements have been made:

    • The top 50 standard OpsCenter reports have been enhanced for report definition correctness to be at par with the earlier NOM or VBR reports.

    • The top 50 standard OpsCenter reports have been enhanced for report data correctness to be at par with the earlier NOM or VBR reports.

    • The custom reports have been enhanced for report definition and data correctness.

    • With earlier versions of OpsCenter, standard or custom reports may show incorrect data if you select a time frame that contains a Daylight Saving Time (or DST) change. This issue has now been fixed in OpsCenter 7.5.

      However, there will be some performance impact if you run a standard or custom report that meets both of the following conditions:

      • The report is Historical (has a Time Frame Grouping filter) ) or is tabular with a Date or Date Time column.

      • The time frame selected to run the report contains DST change.

        Example: Suppose you select CST (GMT -6:00) as the Data Display Time Zone on OpsCenter Server. And while running the report, you specify the absolute timeframe from Oct 22, 2010 to November 22, 2010. The DST setting for CST time zone ended on Nov 7, 2010 02:00:00. Since the DST ends on November 7 which is in the middle of the selected timeframe, the selected timeframe contains the DST change.

      To overcome such performance issues, Symantec recommends that you configure the timezone for the OpsCenter Server as either GMT or a timezone that does not have any DST. You can configure the Data Display Time Zone from the OpsCenter console by clicking Settings > User Preferences > General and browsing to the Basic Preferences section.

    The following standard or canned reports have been enhanced in OpsCenter 7.5:

    Folder Name

    Report Name

    Reference

    Backup > Job Activity

    File Count

    See Job Activity > File Count.

     

    Job Count

    See Job Activity > Job Count.

     

    Job Size

    See Job Activity > Job Size.

     

    Client Count

    See Job Activity > Client Count.

     

    Job Duration

    See Job Activity > Job Duration.

     

    Backup Window > Job Count

    See Job Activity > Backup Window > Job Count report.

    Backup > Planning Activity > Forecast

    Job Size - Forecast

    See Planning Activity > Forecast > Job Size.

    Backup > Status & Success Rate

    Advanced Success Rate

    See Status & Success Rate > Success Rate > Advanced Success Rate report.

     

    Success Rate - All Attempts

    See Status & Success Rate > Success Rate > Success Rate - All Attempts report.

     

    Success Rate - First Attempt

    See Status & Success Rate > Success Rate > Success Rate - First Attempt report.

     

    Success Rate - All Jobs

    See Status & Success Rate > Success Rate > Success Rate - All Jobs report .

    Backup > Status & Success Rate > Status

    Consecutive Failures Report

    See Status > Consecutive Failures.

     

    Week at a Glance

    See Status & Success Rate > Status > Week At A Glance report .

     

    Job Status

    See Status & Success Rate > Status > Job Status > Historical report.

     

    Failed Job Count

    See Status & Success Rate > Status > Failed Job Count report .

     

    Partially Successful Job Count

    See Status & Success Rate > Status > Partially Successful Job Count report .

     

    Successful Job Count

    See Status & Success Rate > Status > Successful Job Count report .

     

    Success Rate Line

    See Status & Success Rate > Status > Success Rate Line report.

     

    Job Attempt Status Detail

    See Status & Success Rate > Status > Job Attempt Status Detail report.

    Backup > Planning Activity > Scheduled Job

    Job Details Scheduled vs. Actual

    See Planning Activity > Scheduled Jobs > Job Details Scheduled Vs Actual report.

     

    Job Count Scheduled Vs. Actual

    See Planning Activity > Scheduled Job > Job Count Scheduled Vs Actual report.

     

    Job Count within Backup Window

    See Planning Activity > Scheduled Job > Job Count within Backup Window report.

    Backup > Deduplication

    Deduplication Size Savings

    See Deduplication > Deduplication Size Savings.

     

    Deduplication Size Factor

    See Deduplication > Deduplication Size Factor.

     

    Pre Vs. Post Deduplication

    See Deduplication > Pre vs. Post Deduplication Size report.

    Job Activity > Variance

    Throughput Variance

    See Variance > Throughput Variance.

     

    Backup Job Size Variance

    See Job Activity > Variance > Backup Job Size Variance report.

    Backup > Job Browser

    Tabular Backup Report

    See Job Browser > Tabular Backup Report.

    Backup > Planning Activity > Stored Backup Images

    Stored backup Images on Media

    See Planning Activity > Stored Backup Images > Stored Backup Images > Stored Backup Images on Media.

    Chargeback

    Backup Chargeback

    See Backup Chargeback report.

     

    Deduplication Chargeback

    See Deduplication Chargeback report.

    Client Reports > Risk Analysis

    Recovery Point Objective

    See Risk Analysis > Recovery Point Objective report.

     

    Client Risk Analysis

    See Risk Analysis > Client Risk Analysis report .

     

    Client Coverage

    See Risk Analysis > Client Coverage report.

    Client Report

    Client Restore

    See Client Restore report.

     

    Client Not Backed up

    See Clients Not Backed up report.

     

    Job Success By Client

    See Job Success by Client report.

     

    Virtual Client Summary

    See Virtual Client Summary report.

    Disk & Tape Device Activity

    Current Disk Usage

    See Disk and Tape Device Activity > Current Disk Usage Report.

     

    Drive Throughput

    See Disk and Tape Device Activity > Drive Throughput.

     

    Drive Utilization

    See Disk and Tape Device Activity > Drive Utilization Report.

    Media Reports

    Media Utilization

    See Media Reports > Media Utilization.

     

    Media Expiration Schedule

    See Media Reports > Media Expiration Schedule.

     

    Media State

    See Media Reports > Media State.

    Performance Reports

    Master Server Job Throughput

    See Master Server Job Throughput report.

     

    Disk Usage

    See Disk Usage report.

    Policy Reports

    Policy Summary Dashbaord

    See Policy Summary Dashboard report.

     

    Top 10 Policies Using most Server Space

    See Top 10 Policies Using Most Server Space report.

    Restore

    Restore Job Details

    See Restore > Restore Job Details .

     

    Restore Job Summary by Job Count

    See Restore > Restore Job Attempt Summary by Job Count.

     

    Restore Job Summary by Volume Restored

    See Restore > Restore Job Attempt Summary by Volume Restored .

    If you have saved one or more reports that are based on any of the report templates mentioned above or any custom reports and you upgrade from an earlier OpsCenter version to OpsCenter 7.5, you will see the link named View modified saved reports under Reports > My Reports. Since the saved reports are based on templates that have been modified in OpsCenter 7.5, these saved reports may appear modified. Click the link to view the modified saved reports.

    The following figure shows the View modified saved reports link.

    The following are some of the report definition changes that have been implemented that are valid for some or all of the above mentioned standard (or canned) reports:

    • The unit Years has been added for Relative Timeframe selection for all of the reports. You can now view report data for the last x years with Symantec OpsCenter Analytics for the above reports. You can also see the Years tab on the top-right corner of the above reports.

    • Trend line display option is now available for some of the canned historical reports. You can use trendlines to specify whether the report should include a trendline, and the length of the interval between points on the trend line (in days). The following check box is available under Timeline Chart Properties on the Modify Display Options pane:

      Show trend line with moving average period of <select value>

      The trendline option is available for the following reports:

      • Backup > Deduplication > Deduplication Size Saving

      • Backup > Deduplication > Deduplication Size Factor

      • Backup > Job Activity > File Count

      • Backup > Job Activity > Job Count

      • Backup > Job Activity > Job Size

      • Backup > Status & Success Rate > Status > Failed Job Count

      • Backup > Status & Success Rate > Status > Job Status

      • Backup > Status & Success Rate > Status > Partially Successful Job Count

      • Backup > Status & Success Rate > Status > Successful Job Count

      • Backup > Planning Activity > Stored Backup Images > Stored Backup Images on Media

      • Chargeback > Backup Chargeback

      • Chargeback > Deduplication Chargeback

    • The Week at a Glance report can now show the files and directories that are backed up for each client. The following checkbox has been added on the Modify Display Options pane when you edit the report:

      Show the files and directories backed up for each client

      If you check this option and click Run Report, you can view the client name and the backed up directory in the Client Name column of Week at a Glance report.

    • Drilldown reports are now available for the following reports:

      Report

      Drill down report

      Backup > Job Browser > Tabular Backup Report (click any link in the Job Primary ID column)

      Skip File Details

      Client Reports > Job Success By Client (click the bar chart)

      Job Details by Client

      Media Reports > Media Expiration Schedule (click the bar chart)

      Media Expiration Details

      Restore > Restore Job Attempt Summary by Job Count (click the bar chart)

      Restore Job Attempt Details

      Restore > Restore Job Attempt Summary by Volume restored (click the bar chart)

      Restore Job Attempt Details

    • A new value called UNKNOWN has been added for filters like Policy type, Job Type. The charts section now show UNKNOWN as legend instead of blank.

    The following are some of the report definition changes that have been implemented for custom reports:

    • The unit Years and Quarters has been added for Relative Timeframe selection. You can now view report data for the last x years or the last x quarters with Symantec OpsCenter Analytics.

    • A new subcategory called Disk Pool has been added under the Backup/Recovery category for custom reports.

    • A new checkbox named Target Performance has been added to the Modify Display Options page. This checkbox is visible when you create a custom historical report. You can use the Target Performance option to specify where a report draws the target line, with which you can compare the actual performance shown. The Target Performance option allows you to specify the target for Y1 or Y2 axis (in case of dual axis). In case you set a value of say 100 for Y1 axis and run the report, you will see a straight line parallel to X-axis and the value as 100 on Y1 axis. Using this option, you can easily compare the actual performance with the target performance.

    • A new checkbox option called Display unique rows in the report has been added for custom tabular reports. This option appears on the Modify Display Options page when you create custom tabular reports. When you select this option, all duplicate rows are replaced by a single row in the report and only distinct records are shown. Duplicate rows generally appear if the rows do not have a unique ID.

    • While creating custom reports (Distribution, Historical, Tabular, or Ranking) in the Modify Display Options page, if you select report data for chart based reports then the function or Operation drop-down list is populated dynamically with the supported values. For example if you create a Distribution, Historical, or Ranking custom report, and select Report Data as Job Primary ID, only valid functions like Count, Distinct Count, Maximum, and Minimum are shown in the other drop-down list. Earlier all the functions were displayed.

      Similarly if you create a tabular custom report, and add Job Retention Level as a selected column, the Operation drop-down list shows only applicable functions namely Count and Distinct Count.

    • You can now choose to start from the beginning of a Relative time frame for custom reports. The following checkbox has been added in Relative Timeframe:

      Start from the beginning of <selected unit>. <selected unit> may stand for Hours, Days, Weeks, Months, Quarters, or Years depending on what you select.

      If you specify a relative timeframe and check Start from the beginning of <selected unit>, the Relative timeframe is calculated starting from the first day for week, month, quarter, or year selection, from 12 A.M. for day selection, and from the earliest whole number (no minutes or seconds) for hour selection. Do not select the Start from the beginning of <unit> check box if you want to view data for the entire period specified in Relative Timeframe.

      Examples:

      • The current date is June 13, 2010. If you select the Relative Timeframe as Previous 1 Month and do not select the Start from the beginning of Month check box, the report shows data from May 14, 2010 to June 13, 2010. However if you select the Start from the beginning of Month check box, the report shows data from June 1, 2010 to June 13, 2010.

      • The current date and time is September 13, 10:30 PM. If you select the Relative Timeframe as Previous 2 Days and do not select the Start from the beginning of Days check box, the report shows data from September 11, 10:30 P.M. to September 13, 10:30 P.M. However if you select the Start from the beginning of Days check box, the report shows data from September 12, 12 A.M. to September 13, 10:30 P.M.

      • The current time is 4:25 P.M. If you select the Relative Timeframe as Previous 2 Hours and do not select the Start from the beginning of Hour check box, the report shows data from 2:25 P.M. to 4:25 P.M. However if you select the Start from the beginning of Hours check box, the report shows data from 3 P.M. to 4:25 P.M.

      Note:

      If you specify relative time frame and check Start from the beginning of <selected unit>, the report is configured to display data collected over the interval ending at the current date. This is effectively equivalent to specifying an absolute time frame; the report's contents remain static whenever you display it.

    • The following checkboxes have been added for Absolute Time frame in custom reports:

      Ignore From Date

      Check this option to view all the data on and before the To date.

      Example: Suppose you specify an absolute timframe: From March 1, 2004, 12:00 A.M. to April 30, 2004, 12:00 A.M. The report displays data from the time period between the start and end dates. Now if you check Ignore From Date, the report ignores the From Date and displays all data before April 30, 2004, 12:00 A.M.

      Ignore To Date

      Check this option to view all data on and after the From date

      Example: Suppose you specify an absolute timframe: From March 1, 2004, 12:00 A.M. to April 30, 2004, 12:00 A.M. The report displays data from the time period between the start and end dates. Now if you check Ignore To Date, the report ignores the To Date and displays all data on and after March 1, 2004, 12:00 A.M.

      Use Ignore From Date or Ignore To Date to indicate an open-ended time interval for an Absolute Timeframe.

    • A new value called UNKNOWN has been added for filters like Policy type, Job Type, Schedule/Level Type etc. The charts section now shows UNKNOWN as legend instead of blank.

  • Symantec OpsCenter Analytics 7.5 allows you to perform advanced NetBackup Search and hold operations based on indexing the file system metadata that is associated with the backup images. A license for NetBackup Search is required. After you have added the license and log on as a Security Administrator, you can view the content in Search & Hold tab in the OpsCenter console.

  • OpsCenter 7.5 helps you to generate traditional licensing reports for master servers of version 6.5.6 and higher (supported by nbdeployutil). You can find information about traditional licenses by going to Manage > Deployment Analysis > Traditional Licensing in the OpsCenter console.

    See About the traditional license report.

  • View-based access has been improved with OpsCenter 7.5.

    The following changes have been made with respect to implementing view-based access in OpsCenter 7.5:

    • All OpsCenter users cannot access all OpsCenter views. A Security Administrator or an Administrator has read and write permission for all the views (except write permission for the ALL MASTER SERVERS view). For other users, access to views is permission-based.

      Note:

      The ALL MASTER SERVERS view cannot be modified.

      See About access rights for a view .

    • Only the Security Administrator can grant view access to users from the OpsCenter console. This can be done when a Security Administrator adds or edits a user from Settings > Users.

      All non-admin users like Operator, Restore Operator, or Reporter can be given a read-only access to the views.

      The Security Administrator can see assigned views for each user from Settings > Users by looking at the Assigned Views tab at the bottom.

      See Adding new users to OpsCenter.

      See Editing OpsCenter user information.

      See Settings > Users > Users options.

      Note that both Security Administrator and an Administrator can grant view access to users from the Java View Builder.

      A Security Administrator or an Administrator can also grant view access to user groups using the Java View Builder.

      See the Symantec OpsCenter Java View Builder Help for more information.

    • The logged-in user in OpsCenter can view the data for the permitted views only. Only the permitted views appear in the View drop-down list in the View pane.

      See About the View pane.

    • You can view the data that is relevant to the selected view. For example for a client view, media details are not valid. Hence if you select a client-type view and click Monitor > Media, you will see the following error message:

      Data is not applicable for the view that you selected.

      Click UI access for specific view types for details about the applicable view types.

      See UI access for specific view types.

    • Only a Security Administrator or Administrator can create or modify the views.

      See Creating OpsCenter views.

    • An OpsCenter user can specify the default view to be shown in OpsCenter from Settings > User Preferences > General. This default view would be used when you log on to OpsCenter. If you modify the view selection after logging on to OpsCenter from the View Pane, then that view selection is used for that session throughout OpsCenter except reporting.

      You can also specify the default view to be used for report templates. This default view will be used only for the standard reports.

    • A Security Administrator can view information about permitted view for the user from Settings > Users. As this view is restricted to Security Administrator, only the user with Security Administrator will be able to see the views assigned to a specific user.

      See Settings > Users > Users options.

    • All the non-admin users get the access to the ALL MASTER SERVERS view only if permitted. A Security Administrator can only grant read access to this view but cannot modify or delete this view. During upgrade, all the existing users are given read access to the ALL MASTER SERVERS view.

      See About access rights for a view .

    • The Analyst user role is no longer available. When you upgrade from an earlier version to OpsCenter 7.5, all the existing Analyst users are upgraded to Reporter in OpsCenter 7.5. Because an Analyst has default read permission on all the views, after upgrade all upgraded Analyst users get read permission on all the views in OpsCenter.

    • The Java View Builder is now available for free as part of Symantec OpsCenter. The Java View Builder was earlier available only with the licensed version (Symantec OpsCenter Analytics).

    • All My Views now is the default view for all standard reports.

    • If an OpsCenter user does not have access to any view, the user gets the following message immediately after login:

      OpsCenter login was successful. You may not be able to proceed further as you do not have access to any View.

      For more details, contact the administrator.

    • Consider a scenario where an OpsCenter user has saved a view-based report, and now he no longer has access to the specific view. If the user tries to run this report, the following message is displayed:

      You might not have access to the View selected for this report. You can however edit the report and then change the View.

  • OpsCenter 7.5 lets you monitor, manage, report, and alert on a NetBackup 52xx Appliance master server.

    OpsCenter 7.5 also lets you monitor hardware of multiple NetBackup 52xx Appliances from the OpsCenter console. You can monitor appliance master and media servers and quickly identify any hardware failures in the appliances from the OpsCenter console. To monitor appliance hardware and view hardware summary of the appliance master or media servers, go to Monitor > Appliance Hardware in the OpsCenter console.

    OpsCenter can monitor appliance 2.0 master servers. OpsCenter 7.5 can also monitor appliance 1.2 and 2.0 media servers that are attached to an appliance 2.0 master server or to a regular NetBackup 7.5 master server. A new data type called Appliance Hardware has been added to collect appliance-specific data.

    See Monitor > Appliance Hardware > Media Server.

    See Monitor > Appliance Hardware > Media Server.

  • OpsCenter 7.5 can monitor and report on cloud configurations on multiple NetBackup 7.5 master or media servers. To monitor your cloud configuration, go to Monitor > Cloud in the OpsCenter console.

    See Monitor > Cloud options.

    A new report category called Cloud reports has been added to Reports > Report Templates.

    See About Cloud reports.

    The following reports have been added in Cloud reports:

    Job Success Rate

    See Job Success Rate report.

    Data Expiring in Future

    See Data Expiring in Future.

    Cloud Metering

    See Cloud Metering.

    Average Data Transfer Rate

    See Average Data Transfer Rate.

    Cloud Metering Chargeback

    See Cloud Metering Chargeback.

  • OpsCenter 7.5 now supports the feature of asset tags. This feature deploys ISO 19770-2 standard software asset tags with OpsCenter 7.5 components like Server, Agent, and View Builder. An Asset tag helps to identify if a particular software product or component is deployed on a host.

    This feature specifies the format and location of the tag that can help any Software Asset Management (SAM) tool to detect and report on Symantec OpsCenter.

  • In OpsCenter 7.5, the following infrastructure components have been upgraded to higher versions:

    • The Apache Tomcat Web server has been upgraded to version 6.0.33.0 (from version 6.0.29.0) for all platforms. The Web server has been upgraded to address the security vulnerabilities in the earlier version.

    • Starting from OpsCenter 7.5, Java Runtime Environment (JRE) is embedded in the OpsCenter Server package. The JRE component has been upgraded to higher versions based on the respective platforms.

      The following table shows the new upgraded version of JRE in OpsCenter 7.5 for each platform:

      Platform

      Old Version

      New Version

      Windows x86, Windows x64, Linux SUSE, Linux RHEL, Solaris SPARC, Solaris x86

      1.6.0_17

      1.6.0_29

      HP-UX

      1.6.0.05.00

      1.6.0.12.00

      AIX

      6.0.0.150

      6.0.0.280

  • Starting with OpsCenter 7.5, the OpsCenter Product Improvement Program captures installation deployment and product usage information. During the installation, you can choose to participate in the Product Improvement Program and send this information automatically and in a secured manner to Symantec. The information received becomes part of a continuous quality improvement program that helps Symantec understand how customers configure, deploy, and use OpsCenter. This information is then used to help Symantec identify improvements in product features, testing, technical support, and future requirements.

    To learn more about the Product Improvement Program, refer to the license agreement section 17.19 Privacy; Data Protection. The following describes where to find the license agreement:

    UNIX

    See the file LICENSE in the base directory of the UNIX images on the DVD media.

    Windows

    From the DVD media, start the installation wizard (Browser.exe). On the Home page, click Installation. On the Installation page, select OpsCenter Server, OpsCenter Agent, or OpsCenter View Builder Installation. On the Welcome page, click Next to advance to the License Agreement page.

  • Native 64-bit OpsCenter Agent software is now available for 64-bit Windows platforms. For OpsCenter 7.5, 32-bit Agent software is not supported on 64-bit Windows systems. The Installer automatically installs 64-bit Agent software on a 64-bit Windows system.

    If you were using 32-bit Agent software on a 64-bit Windows system and upgrade to OpsCenter 7.5, then 64-bit Agent software is installed when you install OpsCenter 7.5 Agent. You need to perform the following tasks after you upgrade to 64-bit OpsCenter Agent:

    • If 32-bit Agent software is upgraded to 64-bit, all Agent tuning configurations in OpsCenterAgentService.xml file that you may have made earlier should be performed again manually. The OpsCenterAgentService.xml file is used to specify how much memory is allocated for the Agent process and can be located in <INSTALL_PATH>\agent\bin.

    • If 32-bit Agent software is upgraded to 64-bit software and the Agent is not installed on the OpsCenter Server, any Agent configurations in the log.conf file that you may have made earlier must be performed manually again after you upgrade. Possible Agent configuration in log.conf can be changing the Agent logging level etc. The log.conf file is located in <INSTALL_PATH>\agent. This step must be performed only if OpsCenter Agent is not located on the OpsCenter Server.

  • In OpsCenter 7.5, a new database user named DBOPERATOR has been added. The DBOPERATOR role is used when you create reports by running SQL-based queries. The SQL-based queries can be created from Reports > Report Templates > Create New Report > Run SQL Query and is available in Symantec OpsCenter Analytics. The DBOPERATOR only has read access to the OpsCenter specific tables, views, procedures, and functions. Hence the DBOPERATOR can only execute "Select" queries on the OpsCenter-specific tables, views, or stored procedures. The DBOPERATOR can create his own tables, views, procedures and functions for which he has full permission (like Select, Delete, or Update).

    If you are upgrading to OpsCenter 7.5, DBOPERATOR has full access on the procedures, functions that are not specific to OpsCenter and were created before 7.5. DBOPERATOR also has full access (except DROP) on the tables and views that are not specific to OpsCenter and were created before 7.5.

  • The following Client reports can now show data for a specific client view:

    • Virtual Client Summary

    • Clients not Backed up

    • Client Summary Dashboard

    • BMR Client Configuration Backup Failures

    To view report data for a specific client view, edit the report and select a client view from the View filter. Earlier you could only filter the report data for a master server view.

  • OpsCenter 7.5 can monitor and manage all NetBackup master server versions between 6.5.x and 7.5.

  • OpsCenter 7.5 can now collect data from Symantec Enterprise Vault 9, 10. It can also collect data from PureDisk 6.6.1.2, 6.6.3a.

    OpsCenter 7.5 does not support Backup Exec 10.x.

    See About OpsCenter compatible backup and archiving products section in Symantec OpsCenter Administrator's Guide.

    See OpsCenter compatible backup and archiving products .

  • You can access OpsCenter 7.5 using Internet Explorer 7.x, 8.x, and 9.0.

    You can also access OpsCenter 7.5 using Firefox 3.0, 3.5.x, 3.6.x, 9.0.1 and above.

    See Web browsers supported by OpsCenter 7.5.


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