Configuring the log on account for the NetBackup Client Service for NetBackup for Exchange on Windows

Article:HOWTO71995  |  Created: 2012-02-09  |  Updated: 2012-02-14  |  Article URL http://www.symantec.com/docs/HOWTO71995
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Configuring the log on account for the NetBackup Client Service for NetBackup for Exchange on Windows

By default, the NetBackup Client Service uses "Local System" account to log on as. A different account is required for the following operations: MAPI mailbox and public folder items backups (Exchange 2007 and earlier) and any operations that use Granular Recovery Technology (GRT).

Change the service account to the Windows domain account that you previously created. To change this account, you must have administrator group privileges.

Note:

For VMware backups and restores, the only systems that require configuration of the NetBackup Client Service are the following: the systems that you use to browse for backups or the systems you use to perform restores. For Exchange 2010, you need only to configure the systems that browse for backups and the CAS server.

See Creating a privileged NetBackup user account for EWS access (Exchange 2010).

See Configuring the NetBackup service account (Exchange 2007).

See Configuring the NetBackup service account (Exchange 2003).

Note:

In a cluster environment, perform the steps on each database node in the cluster. For Exchange 2010, perform the steps on each database node in the DAG and the CAS server. For an off-host backup, perform the steps on the alternate client.

To configure the log on account for the NetBackup Client Service

  1. Open the Windows Services application.

  2. Double-click on the NetBackup Client Service entry.

  3. Click on the Log On tab.

  4. If Local System account is not selected as the Log on as account, proceed with step 9.

  5. Provide the name of the user account that you created for the NetBackup Client Service.

    See Creating a privileged NetBackup user account for EWS access (Exchange 2010).

    See Configuring the NetBackup service account (Exchange 2007).

    See Configuring the NetBackup service account (Exchange 2003).

    The account must include the domain name, followed by the user account, domain_name\account. For example, recovery\netbackup.

  6. Type the password.

  7. Click OK.

  8. Stop and start the NetBackup Client Service.

  9. Close the Services control panel application.

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