Configuring the NetBackup service account (Exchange 2007)

Article:HOWTO72003  |  Created: 2012-02-09  |  Updated: 2012-02-14  |  Article URL
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Configuring the NetBackup service account (Exchange 2007)

If in a cluster or replicated environment, perform the steps in the following procedures on each Exchange node.


For VMware backups and restores, you need only configure the systems that browse for backups or the systems that you use to perform restores. This configuration is not needed to capture the data during backups of the virtual machine.

To configure the NetBackup service account (Exchange 2007)

  1. In Active Directory Users and Computers, select the Users directory.

  2. Right-click on the Administrator account, click Copy, and create an account for NetBackup.

    Create a user account that has a mailbox with a unique name. A unique name is one that does not already exist within the Exchange Organization. This name cannot be contained as a set of characters in an existing name.

    For example: EXCH1 is entered as the unique mailbox name, and other mailbox names such as EXCH1BACKUP or BACKUPEXCH1 exist. The backup or restore of individual mailboxes or both fail.

  3. After you create the account, double-click the account, click the Members Of tab, and add this account to the Domain Admins group.

  4. Open the Exchange Management Console.

  5. In the Exchange Management Console, right-click on Organization Configuration and click Add Exchange Administrator.

  6. On the Add Exchange Administrator page, click Browse and select the user to which you want to delegate control.

  7. Click the Exchange Server Administrator role.

  8. Under Select the server(s) to which this role has access, click Add.

  9. Select the servers to which you want to delegate control and click OK.

  10. Click Add.

  11. On the Completion page, verify that the delegation was successful and click Finish.

  12. Configure the NetBackup Client Service log on account.

    See Configuring the log on account for the NetBackup Client Service for NetBackup for Exchange on Windows

See About configuring the NetBackup Client Service for backups and restores that use Granular Recovery Technology (GRT) or MAPI

See About configuring NetBackup for Exchange

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