Creating a privileged NetBackup user account for EWS access (Exchange 2010)

Article:HOWTO72049  |  Created: 2012-02-09  |  Updated: 2012-04-25  |  Article URL http://www.symantec.com/docs/HOWTO72049
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How To


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Subject


Creating a privileged NetBackup user account for EWS access (Exchange 2010)

This procedure provides an example of how to create a privileged NetBackup user account for EWS access with Exchange 2010. In a cluster or replicated environment, create the NetBackup user account on the following Exchange clients: the clients that are backed up, the clients that are used to browse for backups, and the Exchange Client Access Server (CAS).

Note:

For VMware backups and restores, you need only configure the systems that browse for backups and the CAS server. This configuration is not needed to capture the data during backups of the virtual machine.

To create a privileged NetBackup user account for EWS access (Exchange 2010)

  1. In Active Directory Users and Computers, select the Users directory.

  2. Right-click and select New > User and indicate a name for your new account.

  3. Double-click on the account you created.

  4. Select the Member Of tab.

  5. Click Add and add these objects to the user:

    • Domain Users

    • Organization Management

    If permissions issues persist, try adding the Domain Admins group to this account.

  6. Configure the NetBackup Client Service log on account.

    See Configuring the log on account for the NetBackup Client Service for NetBackup for Exchange on Windows

  7. If you receive an "Access is denied" error when you perform a restore, you may need to run the following commands:

    New-ManagementRole -Name SymantecEWSImpersonationRole -Parent ApplicationImpersonation
    
    New-ManagementRoleAssignment -Role SymantecEWSImpersonationRole -User Administrator   
    SymantecEWSImpersonationRoleAssignment

    where Administrator is the alias of the Active Directory account you want to use.

See About NetBackup and Microsoft Exchange Web Services (Exchange 2010)

See About configuring NetBackup for Exchange


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Article URL http://www.symantec.com/docs/HOWTO72049


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