Adding Outlook VB scripting support in a Citrix environment for "Microsoft Office Outlook can't provide form scripting support. This feature is not available. For more information, contact your system administrator".
| Article:HOWTO72096 | | | Created: 2012-02-09 | | | Updated: 2012-07-28 | | | Article URL http://www.symantec.com/docs/HOWTO72096 |
Problem
How to add Outlook VB scripting support in a Citrix environment when the customer receives the following error message: "Microsoft Office Outlook can't provide form scripting support. This feature is not available. For more information, contact your system administrator".
Solution
In a Citrix environment is difficult to uninstall / install Microsoft Office if there are multiple Windows profiles created. Sometimes, administrators use a MSP files instead MSI to deploy Office installations. In this environment, administrators might need to enable VB scripting support manually in the Office installation. In order to enable VB scripting support mnually, administrators can run the following command:
msiexec /i [OFFICE_GUID] ADDLOCAL=OutlookVBScript /qb
Replace [OFFICE_GUID] by the Office GUID installation. Follow these Microsoft articles to determine the Office GUID:
Description of the numbering scheme for product code GUIDs in Office 2010
http://support.microsoft.com/kb/2186281
Description of the numbering scheme for product code GUIDs in 2007 Office suites and programs
http://support.microsoft.com/kb/928516
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