How to collect and read CCS (R&A and DataCollector) log files
| Article:HOWTO73159 | | | Created: 2012-02-23 | | | Updated: 2012-09-19 | | | Article URL http://www.symantec.com/docs/HOWTO73159 |
LOG FILE COLLECTOR:
The log file collector called Symantec.CCSDiagnosticSuite.UI.exe as described in KB
(Note:- the system discovery feature in the tool will cause the Anti Virus on the system to think the tool is a malware and delete the Symantec.CCSDiagnosticSuite.UI.exe , but it is not)
http://www.symantec.com/docs/TECH147488
LOG FILE READER:
There are two tool they are described as follows:
1> In KB TECH147488 download the CCS DiagnosticSuite zip there is a file called LogAnalyzer.exe that reads logs.
2> Another tool called LogViewer.exe that can be found in the ccs 10 and 10.5 installation folder:
C:\Program Files\Symantec\CCS\Reporting and Analytics\DPS\LogViewer\
C:Program Files\Symantec\CCS\Reporting and Analytics\Application Server\
The LogViewer.exe is restricted in reading only CSV format CCS R&A log files only(Note you cannot read Data Collector log files with this Reader)
|
|
|
|
|
|
Related Articles
Article URL http://www.symantec.com/docs/HOWTO73159
Terms of use for this information are found in Legal Notices









Thank you.