Updating expired maintenance contracts

Article:HOWTO74398  |  Created: 2012-03-02  |  Updated: 2012-03-16  |  Article URL http://www.symantec.com/docs/HOWTO74398
Article Type
How To


Subject


Updating expired maintenance contracts

When your maintenance contracts expire, follow these steps to update them.

Table: How to update expired maintenance contracts

Step

Additional information

Purchase new maintenance contracts.

Access the Symantec Licensing Portal Web site to purchase new contracts.

Wait for your new serial numbers to arrive.

The new serial numbers should arrive by email within two to five business days of the purchase date.

Launch the installation wizard from the Backup Exec Administration Console.

Use the option Install options and licenses on this Backup Exec server on the Installation and Licensing menu, which is accessed from the Backup Exec button.

Use the installation wizard to add the new serial numbers, and then remove the expired serial numbers.

After you select the expired serial numbers from the list, use the Remove option.

See About Backup Exec maintenance contract information


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v66339155_v71805793


Article URL http://www.symantec.com/docs/HOWTO74398


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