After you add your Active Directory sync profile schedules, you can edit any synchronization schedule. In ServiceDesk, you can edit an Active Directory sync profile schedule. For example, after you add an Active Directory sync profile schedule, you discover that it interferes with a maintenance schedule. Now, you need to change the start time of a full synchronization or the time that you want the synchronization to occur.

After you edit an Active Directory sync profile schedule, the edited schedule appears in the drop-down lists for the Schedule For Full Sync Profile or Schedule For Update Sync Profile fields. These fields appear in the Edit Schedule for Active Directory Server dialog box. This dialog box appears during the edit of an Active Directory sync profile.

The Schedule For Update Sync Profile field lets you schedule an automatic synchronization that only updates the changes that have been made to Active Directory since the last synchronization. The Schedule For Full Sync Profile field lets you schedule an automatic synchronization that updates the entire Active Directory domain or entire organizational units or groups.

See Managing Active Directory sync profile schedules

See Managing Active Directory sync profiles