After you add your Active Directory sync profile schedules, you can delete update or full synchronization schedules. In ServiceDesk, you can delete an Active Directory sync profile schedule. For example, you may need to delete an obsolete schedule.

After you delete your Active Directory sync profile schedule, it no longer appears in the drop-down lists for the Schedule For Full Sync Profile or Schedule For Update Sync Profile fields. These fields appear in the Add Schedule for Active Directory Server or Edit Schedule for Active Directory Server dialog boxes. These dialog boxes appear during the addition or edit of an Active Directory sync profile.

See Managing Active Directory sync profile schedules

See Managing Active Directory sync profiles