Unable to access the Wise Web site

Article:HOWTO7467  |  Created: 2007-06-06  |  Updated: 2007-09-07  |  Article URL http://www.symantec.com/docs/HOWTO7467
Article Type
How To



Problem

When accessing www.wise.com, I am now redirected to the Altiris Web site.

Environment

Cause
The Wise Support Portal Web site has been discontinued. This site now redirects you to the Altiris Web site. 

Resolution

Altiris has developed a new Web site to assist you with your product support needs. Please visit our new site, Altiris Service Center at http://asc.altiris.com (you will be redirected in about 30 seconds). Once at new site, click on the Register button to register at Altiris Service Center; old Wise Support Center credentials are not valid. We apologize for any inconvenience due to the changes.

Support Options

For online support agreement, refer to your welcome letter on how to submit incidents. If you did not receive a welcome letter, call our support center for assistance at +801 886 4500 option 2 or + 734 456 2600.

For phone support agreement, call our support center at + 801 886-4500 option 2 or + 734 456 2600.

Check out our other links:

Support Center Number: + 801 226 8500 option 2 or + 734 456 2600.


Legacy ID



35319


Article URL http://www.symantec.com/docs/HOWTO7467


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