Unable to access the Wise Web site
| Article:HOWTO7467 | | | Created: 2007-06-06 | | | Updated: 2007-09-07 | | | Article URL http://www.symantec.com/docs/HOWTO7467 |
Problem
When accessing www.wise.com, I am now redirected to the Altiris Web site.
Environment
Cause
The Wise Support Portal Web site has been discontinued. This site now redirects you to the Altiris Web site.
Resolution
Altiris has developed a new Web site to assist you with your product support needs. Please visit our new site, Altiris Service Center at http://asc.altiris.com (you will be redirected in about 30 seconds). Once at new site, click on the Register button to register at Altiris Service Center; old Wise Support Center credentials are not valid. We apologize for any inconvenience due to the changes.
Support Options
For online support agreement, refer to your welcome letter on how to submit incidents. If you did not receive a welcome letter, call our support center for assistance at +801 886 4500 option 2 or + 734 456 2600.
For phone support agreement, call our support center at + 801 886-4500 option 2 or + 734 456 2600.
Check out our other links:
- Altiris Knowledgebase http://kb.altiris.com
- Serial Number and Registration http://www.altiris.com/lmp
- Altiris Forums http://forums.altiris.com
- Downloading Merge Module/Runtimes. See article 32778.
Support Center Number: + 801 226 8500 option 2 or + 734 456 2600.
Legacy ID
35319
Article URL http://www.symantec.com/docs/HOWTO7467
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Thank you.