Setting up manual installation of the Outlook Add-In

Article:HOWTO74984  |  Created: 2012-03-31  |  Updated: 2013-01-18  |  Article URL http://www.symantec.com/docs/HOWTO74984
Article Type
How To


Subject


Setting up manual installation of the Outlook Add-In

The usual way to install the Outlook Add-In is to deploy the MSI package to desktop computers using a software distribution application. However , you can allow users to install the Outlook Add-In themselves. The users must have local administrator permissions to install the Outlook Add-In.

In some cases the users can launch the MSI directly, but for some users you also need to provide a setup.exe file. The users must run setup.exe to launch the MSI. The setup.exe file that you may need is included on the Enterprise Vault media, in the same folder as the MSI file.

You need to provide a setup.exe file if both of the following conditions apply:

  • The operating system on the client computer is Windows Vista/7/8.

  • Windows User Account Control (UAC) is turned on.

Launching the MSI with setup.exe ensures that the installation process is elevated before the MSI is launched. This early elevation is necessary to enable the installation to complete all of its processes. If UAC is turned on and a user tries to launch the MSI directly, the installation process displays an error message.

Note:

When a user runs setup.exe it must be in the same folder as the MSI file.

We recommend that you make the files available to users as follows.

Making the MSI file and setup.exe available to users

  1. Place the MSI file in a shared folder, together with the setup.exe if required.

    The files are in the following folder on the Enterprise Vault media:

    Symantec Enterprise Vault\Outlook Add-In

  2. Do one of the following:

    • For a new installation of Enterprise Vault, add a link to the Welcome message from which users can access the shared folder. Edit the Welcome message to include suitable instructions. If you have provided setup.exe, tell users to run setup.exe, not the MSI file. If they download the files, tell them that the files must be in the same folder.

      See Editing the Welcome message for Exchange Server archiving

    • For an upgrade installation, users do not receive the Welcome message, so inform them by another method. If you have provided setup.exe, tell users to run setup.exe, not the MSI file. If they download the files, tell them that the files must be in the same folder.

See Enterprise Vault Outlook Add-In for Exchange Server archiving


Legacy ID



v64801020_v41328148


Article URL http://www.symantec.com/docs/HOWTO74984


Terms of use for this information are found in Legal Notices