Maximum Outlook attachments and recipients: AttachmentMax and RecipientMax

Article:HOWTO74999  |  Created: 2012-03-31  |  Updated: 2013-01-18  |  Article URL http://www.symantec.com/docs/HOWTO74999
Article Type
How To

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Maximum Outlook attachments and recipients: AttachmentMax and RecipientMax

Names

AttachmentMax

RecipientMax

Location

HKEY_CURRENT_USER
 \Software
  \Microsoft
   \Office
    \version
     \Outlook
      \Options
       \Mail

Type

DWORD

Best practice settings

AttachmentMax: (Hex) FFFFFFFF

RecipientMax: (Hex) FFFFFFFF

Description

A Microsoft Outlook issue may cause errors when the Enterprise Vault Storage service computer runs Outlook 2003 SP3 or Outlook 2007 SP1.

The issue occurs when an archived item has either of the following:

  • At least 2048 recipients in any of the TO, CC or BCC fields.

  • At least 2048 attachments.

The issue can cause errors whenever Enterprise Vault recalls an archived item. For example, when rebuilding an index.

Microsoft has provided hotfixes for this issue, as follows:

For Outlook 2003 SP3:

  1. Install the following Microsoft hotfix on the Storage service computer: http://support.microsoft.com/kb/948073

  2. Set the RecipientMax and AttachmentMax registry entries as described in the following Microsoft Knowledge Base article: http://support.microsoft.com/kb/948074.

For Outlook 2007 SP1:

  1. Install the following Microsoft hotfix on the Storage service computer: http://support.microsoft.com/kb/968858.

  2. Set the RecipientMax and AttachmentMax registry entries as described in the following Microsoft Knowledge Base article: http://support.microsoft.com/kb/952295.

See Best practice settings for Enterprise Vault servers

Legacy ID



v67077703_v41328148


Article URL http://www.symantec.com/docs/HOWTO74999


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