Adding or upgrading CCS components

Article:HOWTO75256  |  Created: 2012-05-07  |  Updated: 2012-05-08  |  Article URL http://www.symantec.com/docs/HOWTO75256
Article Type
How To


Subject


Adding or upgrading CCS components

You can add a new component or upgrade an existing component of the product. You can add a new component only if the component is not already installed on the computer. You can upgrade a component by applying the component update packages that are released in the post release of CCS.

You can perform the addition or upgrade of a component through the Maintenance panel of the Symantec Control Compliance Suite 11.0 Installation Wizard.

If you are adding a CCS Manager to an existing installation of the CCS Application Server, perform the following procedure before adding the CCS Manager:

Do the following to add or upgrade the CCS components:

To launch the Installation Wizard Maintenance panel

  1. Insert the Symantec Control Compliance Suite 11.0 product disc into the drive on your computer and double-click Setup.exe.

    In the security warning dialog box, click Run.

  2. In the DemoShield, click CCS Suite.

  3. On the splash screen, click Install CCS Suite. The Setup file is located inside the CCS_Reporting folder of the product media.

    Setup prepares the CCS Suite installation wizard.

To add or upgrade a CCS component

  1. In the Maintenance panel of the launched Symantec Control Compliance Suite 11.0 installation wizard, select Add/Upgrade, and then click Next.

  2. The Add Components panel lists the component that is not installed on your computer. The next panel that appears is dependent on the component you select. If this computer does not contain a CCS Manager installation, you can check CCS Manager to install the CCS Manager on the computer.

    You can add / upgrade CCS content. Check the Technical Standards, Frameworks and Regulations which you require for the appropriate platform.

    You can select individual standards or select a platform name to select all standards for the particular platform.

    Perform the following steps to install the CCS Manager.

  3. In the Add Components panel, check CCS Manager to install the CCS Manager on the computer and click Next.

  4. In the Prerequisites panel, review the prerequisites that are required for the installation. Install any prerequisite application that is required to be installed. Click Check again to verify whether the installation is successful.

  5. Click Next.

  6. In the Installation Folder panel, review the installation path for product installation and click Next.

    If the setup is unable to detect a valid installation source, specify a valid installation source location in the Installation source location field. If you are accessing the installation source from a network share, and you do not have direct access to the share, but you are using other user's credentials, ensure that the credentials of the user who has access to the share are cached. The credentials can be cached by checking Remember my password in the connection window that is displayed while logging on to the network share for the first time. If you are using Windows net use command to connect to the share, you can specify the savecred switch to cache the credentials.

    Click Refresh disk space information to verify the available disk space on the computer.

  7. In the CCS Manager - Service Configuration panel, enter a port for the CCS Manager. CCS components use this port to communicate with the CCS Manager.

    You must import the security certificate that is used by the CCS Manager to communicate with the CCS Application Server securely.

    The certificate which is to be deployed on the CCS Manager is created using the Certificate Management Console. The Certificate Management Console is installed on the CCS Application Server computer. You can either pull the certificate from the CCS Application Server computer or place it manually on the computer on which you are installing the CCS Manager.

    Browse for the Security Certificate file location and enter the password.

  8. In the Summary panel, review the installation details and click Install.

    You can click the link, Export Summary to export the configuration details of all the components that are installed on the computer. The details appear in a browser, after you specify the location to export the summary.

  9. The Install panel indicates the progress of the component installation. After the installation finishes, the Result panel appears.

    If the installation is not successful and a Warning panel displays warning messages or a Result panel displays critical errors, perform the remediation steps displayed in the Detail window to complete the installation.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

  10. In the Result panel, review the installation result and then click Next.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

  11. The Next Steps panel displays the additional steps that you must perform in order to complete the CCS deployment. Perform the next steps and then click Finish.

    You can click the link, Save the next steps to save the next steps for future reference. The details appear in a browser, after you specify the location to save the next steps.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

    You can check options to view the release notes.

    See Registering the CCS Manager.


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