Installing a stand-alone CCS Manager for a scale out deployment of CCS

Article:HOWTO75261  |  Created: 2012-05-07  |  Updated: 2012-05-08  |  Article URL http://www.symantec.com/docs/HOWTO75261
Article Type
How To


Subject


Installing a stand-alone CCS Manager for a scale out deployment of CCS

CCS Manager is the interface to the programs that do the actual work of collecting data from the network. Your Control Compliance Suite (CCS) deployment can include multiple CCS Managers. Based on network affinity and load, CCS automatically detects the appropriate CCS manager to execute a specific job.

The installation of the CCS Manager instance is of paramount importance for collecting data and reporting to the Control Compliance Suite infrastructure. The CCS Manager also plays roles of a load balancer and data evaluator. The CCS Manager's data collector role is to collect data from the data collection infrastructures including data collection from Agents, CSV files, or ODBC databases.

The collected data is stored in a SQL database where it can be further evaluated and reported against the standards. The reporter generates reports of the collected data and displays them in the console. The load balancer routes the data collection and the data evaluation jobs evenly to the configured data collectors and data evaluators respectively.

You can install the CCS Manager and the CCS Application Server on a single computer. See Installing the CCS Suite.

You can add the CCS Manager to an existing installation of the CCS Application Server. See Adding or upgrading CCS components.

The CCS Manager also installs the CCS Agent on the computer.

Note:

You cannot install a CCS Manager on a computer that has a stand-alone CCS Agent installed, because the CCS Manager installation also contains the installation of CCS Agent.

See the following sections before installing the CCS Manager:

Perform the following procedures before installing a stand-alone CCS Manager:

Install the CCS Application Server. See Installing the CCS Suite.

Create a certificate for the CCS Manager using the Certificate Management Console. The Certificate Management Console is installed along with the installation of the CCS Application Server. See Creating a certificate for installing a stand-alone CCS Manager.

Do the following to install the CCS Manager:

To launch the Installation Wizard

  1. Insert the Symantec Control Compliance Suite 11.0 product disc into the drive on your computer and double-click Setup.exe.

    In the security warning dialog box, click Run.

  2. In the DemoShield, click CCS Manager.

    On the splash screen, click Install CCS Manager. The Setup file is located inside the CCS_Manager folder of the product media.

    Setup prepares the CCS Manager installation wizard and prompts to install any prerequisites, if required. During the prerequisite installation, if the computer prompts you to reboot, restart the computer and launch the setup again.

To install the CCS Manager

  1. In the Welcome panel of the launched Symantec Control Compliance Suite 11.0 installation wizard, read and accept the license agreement, and then click Next.

    The Product Improvement Program is enabled by default. The Product Improvement Program does not collect any personally identifiable data and the participation is optional. If you do not want to share the data with Symantec, then you must opt-out of the program. To opt-out of the product improvement program, uncheck I agree to participate in the Product Improvement Program by sharing the installation information with Symantec. For more information about the product improvement program, See Product Improvement Program.

  2. In the Prerequisites panel, review the prerequisites that are required for the installation. Install any prerequisite application that is required to be installed. Click Check again to verify whether the installation is successful.

    You must install Crystal Reports 2010 manually on the CCS Manager computer that is configured with the role of a reporter. To install Crystal Reports 2010 during the CCS Manager installation, expand Crystal Reports and check Install. You can also install Crystal Reports 2010 using the CrystalReportsDotNet.MSI file from the <installation directory>/Symantec/CCS/Reporting and Analytics/WebPortal/Console/Redist folder of the CCS Application Server or you can install CrystalReportsDotNet.MSI from the CCS_Reporting\Redist folder of the product media.

  3. Click Next.

  4. In the Installation Folder panel, review the installation path for product installation.

    Click browse (...) to specify a different installation path to install the product.

    You can change the default location of the Installation files cache folder where the setup files that are cached during installation. Click browse (...) to select a different location to store the setup files.

    Click Refresh disk space information to verify the available disk space on the computer.

  5. Click Next. If you have specified a different installation path, and the installer folder does not exist, the installer prompts you to create the installation folder.

  6. In the CCS Manager - Service Configuration panel, enter a port for the CCS Manager. CCS components use this port to communicate with the CCS Manager.

    You must import the security certificate that is used by the CCS Manager to communicate with the CCS Application Server securely.

    The certificate which is to be deployed on the CCS Manager is created using the Certificate Management Console. The Certificate Management Console is installed on the CCS Application Server computer. You can either pull the certificate from the CCS Application Server computer or place it manually on the computer on which you are installing the CCS Manager.

    Browse for the Security Certificate file location and enter the password.

  7. In the Summary panel, review the installation details and click Install.

    You can click the link, Export Summary to export the configuration details of the CCS Manager that is installed on the computer. The details appear in a browser, after you specify the location to export the summary.

  8. The Install panel indicates the progress of the component installation. After the installation finishes, the Result panel appears.

    If the installation is not successful and a Warning panel displays warning messages or a Result panel displays critical errors, perform the remediation steps displayed in the Detail window to complete the installation.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

  9. In the Result panel, review the installation result and then click Next.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

  10. The Next Steps panel displays the additional steps that you must perform in order to complete the CCS deployment. Perform the next steps and then click Finish.

    You can click the link, Save the next steps to save the next steps for future reference. The details appear in a browser, after you specify the location to save the next steps.

    You can click the link, Log Files to view the CCS Manager installation log files. The log files are in .csv format. You can use the LogViewer in the <Install_Directory>\Application Server to view the log files. The LogViewer helps you to easily identify warnings and errors using the color codes. Warnings are highlighted in yellow color and errors are highlighted in red color.

    You can check options to view the release notes.

    See Registering the CCS Manager.

See Configuring basic CCS Manager settings.

See Configuring advanced CCS Manager settings .

See Assigning a role to a CCS Manager.

See Configuring CCS Manager data collectors.

See Creating a lightweight package for remote installation of CCS Manager .

See Installing a stand-alone CCS Manager for scale-out deployment in silent mode.

See CCS Suite deployment sequence .

See About upgrading an RMS deployment.

See About upgrading an ESM deployment.

See Repairing or reinstalling a stand-alone CCS Manager.

See Uninstalling a stand-alone CCS Manager.


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