You must backup the CCS ADAM and SQL databases at regular intervals in case you need to recover from an Application Server failure in the future. Perform the following procedure to back up the CCS ADAM and SQL databases.
To back up the CCS ADAM and SQL databases
If you are using CCS 11.0 perform the following procedure on the CCS Application Server. If you are using any previous CCS version, perform the following procedure on the CCS Directory Server.
Stop the SymantecCCS service.
Create a folder to copy the ADAM database backup files. For example, C:\ADAM_backup
On the command prompt, go to C:\windows\ADAM\
Run the DsdbUtil.exe file.
At the dsdbutil.exe: prompt, type files
At the file maintenance: prompt, type compact to <foldername>, where foldername is the folder you created to copy the ADAM database.
For example, compact to C:\ADAM_backup
The ADAM database is backed up and the file adamntds.dit is created in the you created to copy the ADAM database.
Using the SQL Server Management Studio, take the CCS SQL Server databases offline.