Troubleshooting Vault Cache Synchronization

Article:HOWTO77190  |  Created: 2012-06-21  |  Updated: 2014-12-04  |  Article URL
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How To

In Enterprise Vault 10.0.2 or later, the Vault Cache Diagnostics page allows administrators to view the results of Vault Cache synchronization attempts by the Outlook Add-In.

The document attached to this technical note describes how to access the Vault Cache Diagnostics page and how to use the diagnostic information to troubleshoot synchronization issues.

Note: Although the Enterprise Vault server must be version 10.0.2 or later, the Outlook Add-In can be version 9.0.4, 10.0.2, or later.


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