Troubleshooting Vault Cache Synchronization
|Article:HOWTO77190|||||Created: 2012-06-21|||||Updated: 2014-12-04|||||Article URL http://www.symantec.com/docs/HOWTO77190|
In Enterprise Vault 10.0.2 or later, the Vault Cache Diagnostics page allows administrators to view the results of Vault Cache synchronization attempts by the Outlook Add-In.
The document attached to this technical note describes how to access the Vault Cache Diagnostics page and how to use the diagnostic information to troubleshoot synchronization issues.
Note: Although the Enterprise Vault server must be version 10.0.2 or later, the Outlook Add-In can be version 9.0.4, 10.0.2, or later.
Article URL http://www.symantec.com/docs/HOWTO77190